Harmanjot Kaur
Mildura,VIC
Summary
Energetic and dependable Server with a strong commitment to outstanding customer service. Skilled in providing excellent service to a wide range of customers, taking orders, and ensuring customer satisfaction. Planning menus Ensuring food quality and taste is of the highest standard Managing inventory of stock and ordering raw materials Controlling budgets and minimizing wastage Maintaining health and hygiene in the kitchen Organizing duties roster of the staff Recruiting, training and developing staff Introduced fusion dishes, enhancing menu variety and customer satisfaction. Revamped kitchen protocols to exceed health standards, achieving top hygiene ratings. Crafted a seasonal menu that increased customer return rate by 20%.
Overview
6
6
years of professional experience
Work History
Chef
Early Australian Motor Inn/ Springfield on Deakin Restaurant
Mildura, VIC
03.2024 - Current
- Selected and developed recipes and planned menus, driving consistent food quality and production.
- Suggested and prepared promotional dishes according to ingredient availability and customer preferences.
- Assigned specific duties to employees to maintain productive operation of kitchen and food service.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Checked quality of food products to meet high standards.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Plated dishes using tasty garnishes and sauces to appeal to and delight patrons.
- Monitored temperatures of prepared food and cold-storage areas.
- Placed frequently used ingredients in proper storage containers and placed perishable items in refrigerator.
- Created tasty dishes using popular recipes, delighting patrons and generating return business.
Chef
Northern rasoi (Memon foods Pty Ltd)
Euroa
05.2022 - 01.2024
- Planned menus, ordered supplies and managed kitchen staff.
- Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
- Ensured compliance with all health, safety and hygiene regulations within the kitchen area.
- Trained new chefs on proper cooking techniques and menu items.
- Kept up to date with current culinary trends, as well as health and safety regulations.
- Maintained a clean work environment by adhering to sanitation policies and procedures.
- Developed creative ideas for special events or promotions involving food preparation or presentation.
- Checked quality of raw materials before use.
- Supervised team members during meal service to ensure accuracy of orders.
- Stored foods correctly using correct storage containers and labelling systems.
- Managed daily operations of the kitchen including scheduling shifts for staff.
Picker Packer
Munro Footwear Group
Truganina, VIC
08.2022 - 10.2022
- Sorted and organized items in designated areas for easy access
- Operated manual and electric pallet jacks to move merchandise
- Scanned and verified UPC codes for all products to aid in identification
- Cycle count.
Decant Team Member
Proquest Pty Ltd.
Truganina, VIC
12.2021 - 05.2022
- Inspected items for defects and damage
- Placed items into bags, boxes or other containers
- Packaged fragile items with cushioning material
- Cleaned and maintained production area and equipment
- Counted items to verify accuracy of orders
- Labeled containers, container tags or products
- Weighed packaged items to calculate total weight.
Picker Packer
Staff Australia Services Pty Ltd.
Laverton, VIC
07.2021 - 11.2021
- Printed labels, packaged boxes, and loaded into outbound containers
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines
- Scanned packages and boxes and moved to loading dock for shipment
- Used RF scanners to track orders and verify accuracy.
Picker Packer
Elite logistics Australia-4PL Pty Ltd.
Truganina, Victoria
04.2021 - 06.2021
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Verified accuracy of picked items by comparing them against pick list.
- Maintained cleanliness of work area, equipment and supplies used in picking process.
- Inspected and verified shipments for accuracy and quality assurance.
- Utilized RF scanners to track inventory movements throughout the facility.
- Labeled packages accurately with destination addresses for shipping purposes.
- Assembled boxes or other containers for packing goods prior to shipment.
- Reported any damaged products to supervisor immediately upon discovery.
Picker Packer
Elite logitics Pty Ltd
Truganina, Victoria
04.2021 - 06.2021
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing
- Confirmed items picked for orders by keying codes into system
- Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards
- Used handheld scanners to key in data for packages
- Labeled boxes and placed in outbound collection areas
- Reviewed packing slips and other documentation to properly box requested items for shipment
- Marked and labeled containers with accurate shipping information to prevent delays
- Fulfilled orders quickly to accomplish challenging daily objectives
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
Room Attendant
Mantra Hospitality Pty Ltd.
Melbourne, Victoria
02.2020 - 04.2021
- Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
- Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
- Checked for damage to walls or furniture and reported any issues to the supervisor.
- Ensured that all appliances were in proper working order by testing them regularly.
- Set up housekeeping carts with appropriate supplies for each room assigned on daily basis.
- Folded laundry items such as sheets and towels according to established standards.
- Reported lost-and-found items promptly to the supervisor or manager on duty.
- Demonstrated excellent customer service skills when interacting with guests throughout their stay.
Room Attendant
Ahs hospitality Pty Ltd.
Melbourne, Victoria
12.2018 - 02.2020
- Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
- Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
- Checked for damage to walls or furniture and reported any issues to the supervisor.
- Ensured that all appliances were in proper working order by testing them regularly.
- Inspected vacant rooms for repairs or renovations needed before assigning them to new guests.
- Set up housekeeping carts with appropriate supplies for each room assigned on daily basis.
- Folded laundry items such as sheets and towels according to established standards.
- Reported lost-and-found items promptly to the supervisor or manager on duty.
- Followed safety procedures while handling cleaning products and operating equipment like vacuum cleaners.
- Responded quickly to guest requests for additional items or services within scope of service offered by the hotel.
- Delivered items requested by guests such as extra pillows or blankets in a timely manner.
Education
Cert 2 in security operations -
Lite security college
Melbourne11.2023
Commercial Cookery Cert 3 And 4: Hospitality -
AIIT
CBD01.2022
Individual Support Cert 3: Health -
Melbourne City College
CBD10.2020
Master of Technology: IT -
ATMC
CBDSkills
- Team player
- Confident
- Customer service
- Multitasking
- Quality Assurance
- Safety procedures
- Issue reporting
- Effective Communications
Languages
English
References
- Mamta Rani, mamta_88puri@yahoo.in, 0420432727
- Harpreet Kaur, harry.1623@gmail.com, 0452470751
Timeline
Chef
Early Australian Motor Inn/ Springfield on Deakin Restaurant
03.2024 - Current
Picker Packer
Munro Footwear Group
08.2022 - 10.2022
Chef
Northern rasoi (Memon foods Pty Ltd)
05.2022 - 01.2024
Decant Team Member
Proquest Pty Ltd.
12.2021 - 05.2022
Picker Packer
Staff Australia Services Pty Ltd.
07.2021 - 11.2021
Picker Packer
Elite logistics Australia-4PL Pty Ltd.
04.2021 - 06.2021
Picker Packer
Elite logitics Pty Ltd
04.2021 - 06.2021
Room Attendant
Mantra Hospitality Pty Ltd.
02.2020 - 04.2021
Room Attendant
Ahs hospitality Pty Ltd.
12.2018 - 02.2020
Cert 2 in security operations -
Lite security college
Commercial Cookery Cert 3 And 4: Hospitality -
AIIT
Individual Support Cert 3: Health -
Melbourne City College
Master of Technology: IT -
ATMC
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