Hi, I’m
Harmanpreet Singh
Findon,SA
Summary
Talented Technical Support representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call. Very dedicated and punctual person and have a drive to get the job done without any complaints. A good team player who enjoys bringing a positive energy to the team. Bachelor in Information Technology specialized in networking and cybersecurity from University of South Australia. Also completed diploma in Information Technology from University of South Australia.
Overview
5
years of professional experience
Work History
Woolworths
Nightfill team member
07.2019 - Current
Job overview
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to team success by completing jobs quickly and accurately.
Amart Furnitures
Dispatch Assistant
10.2021 - 08.2023
Job overview
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
City Removalists
Mover and driver
02.2019 - 05.2019
Job overview
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanour during deliveries to uphold company reputation.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Education
University of South AustraliaAdelaide, SA
Bachelors of IT Networking and Cybersecurity
12.2022
University of South AustraliaAdelaide, SA
EducationDiploma from of Information Technology
02.2020
Skills
- Efficient with Microsoft tools such as excel
- VMware trained
- Always able to work as good capable to work remotely
- Decent at working with Microsoft, Google and Apple applications
- Great time management skills
- Experienced in Customer interaction related job
- People skills
- Informative to customers and team
- Good speaking skills
- Problem solving skills
Timeline
Dispatch Assistant
Amart Furnitures
10.2021 - 08.2023
Nightfill team member
Woolworths
07.2019 - Current
Mover and driver
City Removalists
02.2019 - 05.2019
University of South Australia
Bachelors of IT Networking and Cybersecurity
University of South Australia
EducationDiploma from of Information Technology
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