Jagdeep Kaur

• Maintained a clean and organized work environment to ensure customer safety.

• Built strong relationships with customers and colleagues by providing friendly, efficient service.

• Responded to customer calls and emails, addressing inquiries about products and services.

• Collaborated with other departments to ensure high levels of customer satisfaction.

• Operated forklifts, pallet jacks, and other equipment to transport materials throughout the warehouse.
• Managed shipping, boxing, packing, and labeling of materials and prepared related documents.
• Utilized handheld scanners to efficiently track and maneuver freight through the distribution network.

• Handled customer inquiries and suggestions with courtesy and professionalism.
• Actively listened to customers and resolved concerns promptly, escalating issues as needed.
• Answered customer phone calls to minimize on-hold wait times.
• Took customer orders via phone and in-store, ensuring accuracy and satisfaction.