Harper Newnham
Shenton Park,Western Australia
Summary
An enthusiastic and energetic individual with a passion for customer service and a strong work ethic. Always on the move, I am committed to delivering exceptional service. With a keen interest in retail, I bring a positive attitude, strong communication skills, and the ability to connect with customers to create a welcoming shopping experience. Eager to contribute my active and approachable personality to a dynamic retail team, I’m ready to take on new challenges and help drive sales while ensuring customer satisfaction.
Overview
5
5
years of professional experience
Work History
Sales Assistant (Christmas Holidays)
29 Lines
12.2024 - 01.2025
- Assisted customers with product selection and provided personalized recommendations
- Handled cash transactions and processed payments efficiently during busy holiday season
- Maintained store organization and ensured shelves were stocked and visually appealing
- Delivered high-quality customer service, assisting with returns, exchanges, and general inquiries
- Worked efficiently in a fast-paced retail environment, especially during peak holiday hours
Canteen, Till and Front Desk/Entre Attendant
Lemnos Fields
01.2020 - 01.2024
- Managed cash register, handled customer payments, and processed orders with high accuracy
- Provided excellent customer service by greeting and assisting visitors at the front desk
- Assisted with the daily operations of the facility, including maintaining cleanliness and stock and food prep
- Managed customer inquiries and ensured a smooth and efficient service experience
Hockey Coach
YMCC Hockey Club
01.2023 - 12.2023
- Developed and implemented coaching plans for players of varying skill levels
- Provided one-on-one instruction and group coaching sessions, focusing on skill development and teamwork
- Organized and led training sessions, drills, and game strategies
- Fostered a positive and encouraging learning environment for players
Education
Bachelor - Exercise and Sport Science
Notre Dame University
Fremantle, WAShenton College
Perth, WA11-2024
Skills
- Customer service excellence
- Cash handling and register operations
- Communication and interpersonal skills
- Leadership and coaching abilities
- Time management and multitasking
Timeline
Sales Assistant (Christmas Holidays)
29 Lines
12.2024 - 01.2025
Hockey Coach
YMCC Hockey Club
01.2023 - 12.2023
Canteen, Till and Front Desk/Entre Attendant
Lemnos Fields
01.2020 - 01.2024
Bachelor - Exercise and Sport Science
Notre Dame University
Shenton College
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