Harpreet Cheema
MELBOURNE,VIC
Summary
Experienced in providing support to individuals with disabilities, focusing on enhancing independence and quality of life through daily living assistance. Responsibilities included facilitating personal care, medication administration, and promoting engagement in individual interests and community activities. Developed and maintained a safe environment that prioritized privacy, dignity, and person-directed decision-making. Demonstrated effective communication skills while advocating for clients and their families to ensure access to necessary resources and services.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Disability Support Worker
ONCALL Group Australia
Clyde, vic
06.2025 - Current
- Delivered person-centred support under limited supervision to assist customers with daily living activities, promoting independence, dignity, and quality of life.
- Encouraged personal choice, initiative, and self-expression while maintaining a safe, enjoyable, and inclusive environment.
- Supported participation in individual interests, hobbies, relationships, and community engagement activities.
- Actively engaged with customers to foster meaningful interactions and personal growth.
- Promoted customer-directed decision making while respecting privacy, confidentiality, and dignity at all times.
- Provided motivation, emotional encouragement, and advocacy support to customers and their families.
- Assisted customers in accessing recreation programs, appointments, and transport services including public transport, taxis, and organisational vehicles.
- Advocated for customer rights and supported community participation and social inclusion.
Residential Care Worker
Junction Support Services
03.2024 - 06.2025
- Provided individual and group counseling sessions to adolescents in residential care setting.
- Facilitated daily activities such as educational, recreational, and social skill development for youth.
- Organized weekly house meetings for kids and updated documents on a regular basis, such as LAC (EIR, APR, CPP/RCPP), health data, key carer reports, weekly plans, menus, and all others.
- Monitored and documented the progress of each resident's mental health status.
- Conducted assessments of youth to identify any potential behavioral or emotional issues.
- Maintained a safe environment by enforcing rules and regulations set forth by the facility.
- Developed positive relationships with residents through open communication, trust building, and role modeling.
- Encouraged independent living skills such as budgeting, grocery shopping, meal preparation.
- Participated in weekly case conferences to review client progress and develop new goals for clients.
- Provided support services to families of residents in order to ensure successful transition back into home life after release from residential care setting.
- Educated parents on appropriate parenting techniques during family therapy sessions.
- Organized recreational activities such as field trips and outdoor sports events for youth participants.
- Managed medication administration process for residents according to physician instructions.
- Coordinated community resources such as housing assistance programs and job training opportunities for former residents.
- Promoted healthy lifestyle choices among young adults through education about nutrition, exercise, substance abuse prevention strategies.
TEAM LEADER (RESIDENTIAL SERVICES)
Brackenridge
01.2023 - 12.2023
- Provide job related advice, support, and direction to team members.
- Coordinate, lead and facilitate regular staff meetings even if the Service Manager is in attendance.
- Influence and mentor others in a positive and constructive way and demonstrate the capacity to work cooperatively alongside others to achieve common goals.
- Challenge behaviors and processes which do not positively advance service quality whilst being prepared to accept feedback about your own behavior.
- Positively promote the person-centered model.
- Work in partnership with families/whanau to plan and implement appropriate initiatives for the achievement of the individual's long term needs while considering short term limitations.
- Assist in planning and development of tailored learning development programs as identified in the individual plans.
- Take a lead role in facilitating and supporting individuals in decision making, promoting choice and involvement giving full regard to planning initiatives and activity programs aimed at promoting individual empowerment.
Disability Support Worker
Brackenridge
08.2017 - 12.2023
- Planning, organizing and implementing of new activities with clients.
- Fully trained on how to deal with health and safety issues, first aid, self-harm and harming other clients.
- Working with people who have intellectual disabilities and autism.
- Supporting clients at their day placement centers and outdoor activities.
- Knowledge of Control & Restraint Techniques.
- Execution of strategies and plans as planned by behavioral specialist.
- Provided emotional support and guidance to youths in difficult situations.
- Assisted with the development of individual plans for each youth's academic success.
- Maintained records of program services provided to ensure compliance with regulations.
- Collaborated with other professionals to provide comprehensive services to clients.
- Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
- Supported clients to access education, training or employment opportunities.
Education
Certificate IV -
Child, Youth and Family Intervention
Certificate IV -
Social And Community Services
Certificate III -
Health & Wellbeing
National Diploma -
Business Management Level 5 & Level 6
Skills
- Community Access & Life Skills Development
- Daily living assistance
- Personal care support
- Medication administration
- Complex health support
- NDIS Compliance & Documentation
- Positive Behaviour Support (PBS)
- Crisis Management & De-escalation
- Incident Reporting & Risk Management
- Client-Centred & Trauma-Informed Care
- Communication (Verbal & Written)
Certification
- Working With Children Check (WWCC).
- Driver's Licence, reliable vehicle, and comprehensive insurance.
- NDIS Worker Orientation Module.
- Infection Control Training.
- Current First Aid & CPR certification.
- Current Trauma Training
- Victoria Driving License
- Hope and Healing
- Current NDIS Screening Check
- Current Manual Handling
References
- Emal Cikos, Team Manager, Emal.Cikos@junction.org.au, 0468324238
- Peta Goulden, Accommodation Manager, pgoulden@oncall.com.au , 0417695615
Timeline
Disability Support Worker
ONCALL Group Australia
06.2025 - Current
Residential Care Worker
Junction Support Services
03.2024 - 06.2025
TEAM LEADER (RESIDENTIAL SERVICES)
Brackenridge
01.2023 - 12.2023
Disability Support Worker
Brackenridge
08.2017 - 12.2023
Certificate IV -
Child, Youth and Family Intervention
Certificate IV -
Social And Community Services
Certificate III -
Health & Wellbeing
National Diploma -
Business Management Level 5 & Level 6