Sarah Lloyd
Inverell
Summary
Dedicated Disability Support Worker at Brighter Access, skilled in client assessment and crisis intervention. Successfully advocated for clients, enhancing their independence and access to community resources. Known for exceptional communication and emotional support, fostering strong relationships that promote optimal care and well-being. Committed to delivering high-quality, compassionate service.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Brighter access
Inverell
09.2019 - Current
- Reported concerns to nurse supervisor to promote optimal care.
- Identified environmental challenges to client progress through interviews with patient and caregivers.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Helped patients move in and out of beds, baths and wheelchairs by following safe lifting techniques.
- Helped disabled persons access community resources such as housing options or job training programs.
- Monitored client progress and reported any changes in behavior or health conditions to supervisor.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
- Maintained records of services provided, client progress, and goals achieved.
- Provided crisis intervention services during emergency situations.
- Participated in team meetings with supervisors, doctors, nurses, therapists.
- Utilized strong assessment skills to determine necessary client care and daily function assistance.
- Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Administered medication to patients according to strict schedules.
- Advocated for clients to resolve medical or personal crises.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Provided information to access financial assistance, legal aid or housing.
- Transported patients safely to social activities and doctors appointments.
- Encouraged independence by teaching skills needed for everyday life.
- Documented services and collected required data for evaluation.
- Transported clients to and from medical and mental health appointments with assigned vehicle.
- Transported clients to appointments, social events, and other activities as needed.
- Collaborated with other professionals to develop treatment plans for clients.
- Provided assistance in the home environment including meal preparation and light housekeeping.
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Assisted in developing self-care skills such as personal hygiene practices.
- Facilitated communication between nonverbal individuals using sign language or other methods.
- Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.
- Administered medication according to doctor's orders and monitored side effects.
- Provided emotional support to individuals with physical or mental disabilities.
- Collaborated with community workers to implement exciting social activity programs within facility.
- Facilitated communication between caregivers and clients regarding current issues or concerns related to client's health status or well-being.
- Managed challenging behaviors through positive reinforcement techniques.
Beautician
Adrienne’s beauty boutique
Inverell
09.2014 - 09.2019
- Performed manicures and pedicures with precision and speed.
- Operated cash registers to receive payments from patrons.
- Maintained cleanliness of salon equipment and supplies.
- Engaged in ongoing education opportunities to stay up-to-date on new trends and techniques.
- Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
- Applied makeup professionally including special occasion looks such as weddings or proms.
- Scheduled appointments for clients over the phone or online booking systems.
- Developed strong relationships with clients through great customer service skills.
- Stayed up-to-date on body care technologies and introduced industry innovations to salon.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Displayed excellent communication skills while interacting with clients to ensure they were comfortable throughout the entire process.
- Educated customers about proper skincare routines for home use between visits.
Grocery Store Cashier
Carlos IGA
Wee Waa
04.2011 - 08.2013
Education
Certificate 4 - Beauty Therapy
Tamworth Tafe
Tamworth Tafe 02-2017
Certificate 3 - Ministry Theology in Discipleship
Ganggalah Ministry And Discipleship Training
Tweed Heads 08-2015
Associate of Business Administration - Business Course
Barrington College
Gold Coast 08-2015
High School Study Year 8-10 - High School Study
Wee Waa High School
Wee Waa 08-2014
Year 7-8 - High School
Inverell High School
Inverell 07-2010
Skills
- Client assessment
- Medication administration
- Crisis intervention
- Meal planning
- Patient transportation
- Team collaboration
- Behavior management
- Emotional support
- Time management
- Cultural competency
- Community resource access
- Effective communication
- Life skills training
- Independent living support
- Progress monitoring
- Family liaison
- Work Planning and Prioritization
- Elderly care
- Bereavement support
- First aid and CPR
- Written communication
- Individual support plans
- Patient confidentiality
- Safety management
- Abuse and neglect investigation
- Relationship building
- Therapeutic interventions
- Crisis prevention intervention (CPI)
- Client advocacy
- Physical assistance
- Visual impairment support
- Health meals and snacks
- Patient evaluation
- Client confidentiality
- Paperwork organization
- Active listening
- Assessing needs
- Educating families
- Transfer techniques
- Mindfulness-Based Interventions
- Multitasking capacity
- Client transportation
- Data documentation
Certification
- First aid and cpr
- NDIS WWCC
- Police check
Timeline
Disability Support Worker
Brighter access
09.2019 - Current
Beautician
Adrienne’s beauty boutique
09.2014 - 09.2019
Grocery Store Cashier
Carlos IGA
04.2011 - 08.2013
Certificate 4 - Beauty Therapy
Tamworth Tafe
Certificate 3 - Ministry Theology in Discipleship
Ganggalah Ministry And Discipleship Training
Associate of Business Administration - Business Course
Barrington College
High School Study Year 8-10 - High School Study
Wee Waa High School
Year 7-8 - High School
Inverell High School