Harpreet Kaur
Canning Vale,Western Australia
Summary
Dynamic professional with a proven track record in both healthcare and retail management. At Hero DMC Heart Institute, enhanced infection control protocols, significantly reducing pathogen transmission. Expert in customer service and retail operations, adept at problem-solving and multitasking. Demonstrates strong leadership by coaching teams towards excellence and operational efficiency.
Overview
14
14
years of professional experience
Work History
Retail Store Manager
Tsg
Brisbane, QLD
08.2019 - 05.2022
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Registered Nurse, Intensive Care Unit
Hero DMC Heart Institute
India
10.2008 - 11.2017
- Handled ventilator support, feeding tubes and central lines.
- Assisted physicians with bedside procedures, ensuring accurate treatment administration and timely patient recovery.
- Demonstrated advanced critical thinking skills while managing complex clinical situations involving multiple organ systems failures in critically ill patients.
- Administered medications and treatments as prescribed by physicians.
Infection Control Nurse
Hero DMC Heart Institute
India
03.2017 - 09.2017
- Implemented isolation precautions for high-risk patients, minimizing exposure risks to others within the healthcare environment.
- Optimized environmental cleaning procedures, resulting in decreased transmission of pathogens within the facility.
- Conducted regular audits of clinical practices related to infection control measures, identifying areas for improvement and providing targeted recommendations.
- Set clear policies to improve success of infection control measures in departments.
Education
Cert 3 in Individual support And Disability - Health Communication
West Best
Perth, WA07-2024
Bachelor of Science - Nursing Midwifery
Baba Farid University of Medical Scince
India10.2007
Skills
- Customer Service
- Strong multi-tasking
- Retail Operations
- Problem-Solving
- Hemodynamics monitoring
- ECG
- Intravenous therapy
- Neurological monitoring
- Compassionate Care
- Advanced Life Support
Timeline
Retail Store Manager
Tsg
08.2019 - 05.2022
Infection Control Nurse
Hero DMC Heart Institute
03.2017 - 09.2017
Registered Nurse, Intensive Care Unit
Hero DMC Heart Institute
10.2008 - 11.2017
Cert 3 in Individual support And Disability - Health Communication
West Best
Bachelor of Science - Nursing Midwifery
Baba Farid University of Medical Scince
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