Harpreet Kaur
Lara,VIC
Summary
Vigilant Gatehouse Guard known for maintaining high levels of productivity and efficiently completing security tasks. Possess specialized skills in surveillance monitoring, access control management, and emergency response coordination. Excel in critical thinking, problem-solving, and communication, ensuring swift and effective decision-making in various situations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Gatehouse Guard
USAU Group
Norlane, VIC
07.2024 - Current
- Control the movement of people, vehicles and goods entering/exiting the premises.
- Provided friendly and professional assistance to employees, visitors and customers.
- Conduct internal and external foot patrols
- Monitor and respond to fire or security alarms
- Utilizing computer programs such as Microsoft Excel and similar software to input and manipulate data.
Gatehouse Guard
Downer
Preston, VIC
08.2022 - 06.2024
- Monitored security cameras to identify and respond to suspicious activity.
- Assisted with lockouts, providing access when needed while ensuring no unauthorized persons entered the premises.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Monitored facility activities in multiple areas using CCTV cameras, video recorders and computers.
- Provided detailed reports regarding any incidents that occurred during shift including information about perpetrators involved.
- Performed regular patrols of facility grounds.
Front Desk Concierge
Launch Housing
Melbourne CBD, VIC
01.2021 - 07.2022
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Greeted guests upon arrival and provided assistance with check-in and check-out procedures.
- Resolved guest complaints by providing timely customer service solutions.
- Developed strong relationships with clients through effective communication skills.
- Monitored security cameras to ensure safety of staff and visitors.
- Answered telephones and greeted visitors to assist, answer questions and direct.
- Completed day-to-day duties accurately and efficiently.
Retail Security Officer
MA Services Group
Melbourne, VIC
10.2020 - 01.2021
- Responded to emergencies to mitigate safety hazards, fires and threats to life or property.
- Monitored and supervised customer's activities in store to detect signs of attempted theft.
- Patrolled assigned areas to identify suspicious activity, unauthorized personnel, and safety hazards.
- Greeted customers entering the store while screening for potential shoplifters or trespassers.
Education
Diploma - Hospitality Management
Australian College Of Trade
Thornbury, VIC09-2021
Certificate - Security Operations
Australian College Of Trade
Thornbury, VIC06-2020
High School Diploma -
Army Public School
Punjab, INDIA03-2018
Skills
- Public safety
- Alarm monitoring
- Firearm handling
- Patrol procedures
- Physical fitness
- CCTV monitoring
- Access control
Certification
- Victoria Driving License
- First Aid Certificate
- Security License
- Children Check
- Police Check
References
References available upon request.
Timeline
Gatehouse Guard
USAU Group
07.2024 - Current
Gatehouse Guard
Downer
08.2022 - 06.2024
Front Desk Concierge
Launch Housing
01.2021 - 07.2022
Retail Security Officer
MA Services Group
10.2020 - 01.2021
Diploma - Hospitality Management
Australian College Of Trade
Certificate - Security Operations
Australian College Of Trade
High School Diploma -
Army Public School
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