Harpreet Kaur
Whittington,VIC
Summary
Compassionate and reliable healthcare professional with a Diploma in General Nursing and Midwifery and Certificate III in Individual Support. Over a decade of experience providing nursing care, dementia support, and aged care services across hospital, community, and domestic environments. Known for maintaining composure under pressure, working effectively in multicultural settings, and delivering person-centred care that enhances quality of life for patients.
Overview
14
14
years of professional experience
1
1
Certification
Work History
CUSTOMER SERVICE TEAM MEMBER
Woolworths
01.2025 - Current
- Assisted customers by answering product and pricing inquiries, delivering a positive shopping experience
- Operated point-of-sale (POS) systems, processed cash and card transactions, and provided accurate change
- Maintained store presentation by restocking shelves, rotating stock, and ensuring product freshness
- Supported opening and closing procedures, including till balancing and store tidying
SUPPORT WORKER
Samra Hospital
06.2023 - 05.2024
- Provided person-centred care and support for individuals with dementia
- Assisted clients with self-medication, including oral tablets and topical creams
- Delivered personal care services such as showering, dressing, toileting, and eating
- Supported residents in a culturally diverse environment with respect and empathy
- Promoted physical, emotional, and social well-being through daily living activities
- Supervised engagement activities to enhance mental health and emotional stability
- Performed domestic duties including meal preparation, laundry, and shopping
- Maintained cleanliness of client spaces by assisting with tidying and household chores
- Offered emotional support, companionship, and crisis-calming strategies
- Applied tailored approaches for managing dementia and related health conditions
Staff Nurse
Jeewan Memorial Health Care Centre
08.2018 - 12.2020
- Provided direct nursing care in the Outpatient Department (OPD), supporting daily consultations and treatments
- Performed vital sign monitoring, patient triage, wound dressing, and pre-consultation preparation
- Assisted physicians with minor procedures, diagnostics, and patient follow-ups
- Educated patients and families on diagnoses, medications, and post-consultation care
- Ensured smooth patient flow and reduced waiting times by efficiently coordinating with doctors and administrative staff
Staff Nurse
Sandhu Lifecare Hospital
07.2017 - 01.2018
- Delivered high-quality nursing care in the General Ward, Intensive Care Unit (ICU), and Operation Theatre (OT)
- Prepared surgical instruments and assisted surgeons and anesthetists during procedures in OT
Staff Nurse
Rajendra Children Hospital
05.2016 - 06.2017
- Supported doctors during clinical assessments and medical procedures for infants, children, and adolescents
- Offered emotional support and clear communication to families, helping them understand treatment plans
- Maintained a safe, child-friendly environment and ensured infection control standards were consistently met
STAFF NURSE
Fortis Multi-Specialty Hospital
11.2011 - 12.2015
- Worked in the Outpatient Department (OPD) alongside specialists in cardiology, gynaecology, pulmonology, urology, dermatology, and neurology, providing pre- and post-consultation support, patient education, and vital assessments
- Deployed to the Medical Inspection (MI) Room at the Civil Airport Terminal in Chandigarh, delivering first-aid and emergency care in a high-traffic, public setting
- Conducted comprehensive initial assessments of patients, including physical evaluations and detailed medical histories, to identify home healthcare needs
- Delivered compassionate, patient-centered care with emotional, psychological, and spiritual support to patients and their families during challenging times
- Ensured adherence to medical protocols and regulatory standards to maintain high-quality care and patient safety
- Monitored patient outcomes and supported the achievement of healthcare goals through careful documentation and clinical collaboration
- Resolved healthcare issues efficiently using multidisciplinary strategies, ensuring continuity of care and timely interventions
Education
Certificate III in Individual Support
ACM College
03-2025
Diploma in General Nursing And Midwifery
Baba Farid University of Health Sciences
Faridkot11-2010
Skills
- Patient Assessment & Monitoring
- Dementia & Aged Care Support
- Administering Medications & Wound Care
- Personal Care & Hygiene Assistance
- Emotional Support & Companionship
- Multicultural Communication
- Operating in High-Stress Environments
- Time Management & Reliability
- Infection Control & Safety Standards
Certification
First Aid & CPR Certified
Timeline
CUSTOMER SERVICE TEAM MEMBER
Woolworths
01.2025 - Current
SUPPORT WORKER
Samra Hospital
06.2023 - 05.2024
Staff Nurse
Jeewan Memorial Health Care Centre
08.2018 - 12.2020
Staff Nurse
Sandhu Lifecare Hospital
07.2017 - 01.2018
Staff Nurse
Rajendra Children Hospital
05.2016 - 06.2017
STAFF NURSE
Fortis Multi-Specialty Hospital
11.2011 - 12.2015
Certificate III in Individual Support
ACM College
Diploma in General Nursing And Midwifery
Baba Farid University of Health Sciences
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