Harpreet Kaur Ghumman
Melbourne,VIC
Summary
Dynamic and results-oriented professional with a proven track record at New Way Real Estate. Excelled in fast-paced environments, demonstrating exceptional organizational skills and a commitment to excellence. Leveraged strong communication and teamwork abilities to exceed objectives. Proficient in technology, enhancing operational efficiency and problem resolution.
Overview
1
1
Certification
Work History
Realestate
New Way Real Estate
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Chef Assistant
Opal Aged Care
- Prepared and cooked quality meals in high-volume, fast-paced service environments.
- Followed recipes and instructions to achieve quality and presentation standards.
- Maintained a clean and organized workspace, adhering to strict sanitation guidelines for a safe kitchen environment.
- Assisted head chef in menu planning for optimal ingredient utilization and minimized food waste.
- Assisted in menu preparation, making suggestions, and researching recipes compatible with existing menu items.
- Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
- Received delivered, sorted produce and stored supplies quickly to maintain quality and condition.
- Collaborated with team members to ensure timely delivery of orders, improving overall dining experience for guests.
- Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
- Prepped ingredients ahead of time to increase cooking and service speed.
- Managed time efficiently by prioritizing tasks and multitasking effectively during peak service hours.
- Wrapped, dated, and stored food in refrigerators under standardized temperature for future uses.
- Supported senior chefs with creative meal planning and recipe development.
- Verified food temperatures and quality ahead of service to maintain standards.
- Trained new kitchen staff on proper food handling and preparation techniques.
- Worked closely with front-of-house staff to address customer feedback or concerns promptly, fostering strong cross-functional teamwork within the restaurant setting.
- Developed new recipes by incorporating seasonal ingredients, resulting in increased positive feedback from customers.
PCA
Opal Aged Care
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Monitored vital signs and reported changes in patient condition to medical professionals promptly.
- Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Administrative Assistant
Opal Aged Care
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Maintained inventory of office supplies and placed orders.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Retail Worker
Jewellery Shop
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
- Answered questions about store policies and addressed customer concerns.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
- Collaborated with team members to execute store promotions and sales events, driving revenue growth.
- Assisted customers with prompt and polite support in-person and via telephone.
- Answered incoming calls and emails to provide product information, features and benefits.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
Master Of Real Estate Development - Property Management Sale Rantal
Entry Education
Melbourne, VIC07.2023
Diploma In Child Care - Early Learning And Child Care
VICSEG New Future
Melbourne, VIC04.2019
Certificate IV - Personal Carers Assistant
VICSEG New Future Training
Melbourne, VIC09.2017
MBA - HR Marketing
Rayat Bahra
India02.2015
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Calm under pressure
- Active listening
- Organizational skills
- Decision-making
- Problem resolution
- Organization and time management
Certification
Real estate
Pca
MBA
BSC . IT
Food service
Eyelash technician
Child care diploma
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Realestate
New Way Real Estate
Chef Assistant
Opal Aged Care
PCA
Opal Aged Care
Administrative Assistant
Opal Aged Care
Retail Worker
Jewellery Shop
Master Of Real Estate Development - Property Management Sale Rantal
Entry Education
Diploma In Child Care - Early Learning And Child Care
VICSEG New Future
Certificate IV - Personal Carers Assistant
VICSEG New Future Training
MBA - HR Marketing
Rayat Bahra