Harriet O'Hara
Albury
Summary
Proven team player with a track record of enhancing customer satisfaction at Hungry Jack's through exceptional service and teamwork. Skilled in problem-solving and maintaining high cleanliness standards, contributing to efficient operations and positive work environments. Excelled in training peers, showcasing a blend of leadership and customer service expertise.
Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.
Overview
5
5
years of professional experience
Work History
Team Member
Woolworths Supermarket
11.2022 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Sales Assistant
Albury Riverside Bakery
03.2020 - 11.2023
- Maintained clean and organized store displays to enhance shopping experience.
- Helped restock shelves and ensure products were readily available for customers.
- Processed sales transactions and handled cash register with accuracy.
- Participated in product promotions and special events to attract customers.
- Processed transactions accurately while maintaining a high level of customer service.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
Restaurant Team Member
Hungry Jack's
10.2020 - 01.2022
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Greeted guests pleasantly and answered menu questions.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
Education
High School Diploma -
Xavier High School
Albury, NSW11-2021
CERT III in Assisting in Allied Health -
TAFE NSW
NSW10-2020
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Collaboration and teamwork
- Following instructions
- Cleaning
- Goal setting and achievement
- Complex Problem-solving
- Training and mentoring
Timeline
Team Member
Woolworths Supermarket
11.2022 - Current
Restaurant Team Member
Hungry Jack's
10.2020 - 01.2022
Sales Assistant
Albury Riverside Bakery
03.2020 - 11.2023
High School Diploma -
Xavier High School
CERT III in Assisting in Allied Health -
TAFE NSW
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