Harriet Vuillermin
Brunswick East,VIC
Summary
I am an experienced restaurant team member with a strong Front of House Service background. Having worked in various hospitality jobs for the last seven years, I have experience working in team environments to deliver high-quality customer service under high-pressure situations. I am well-versed in cleaning, sanitation, waiting tables, and operating tills. I always strive to complete tasks to a high standard and create a welcoming environment for my customers.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front of House Staff Member
Brunetti Classico
03.2022 - Current
- Working in large team environments across a range of sections to deliver high-quality customer service
- Greeting customers and answering inquiries regarding menu items and specials.
- Demonstrating knowledge of menu items and corresponding ingredients.
- Demonstrating knowledge around and catering to customer's dietary needs and preferences
- Assisting in ensuring registers are accurate through correct billing, payment processing, and cash management practices.
- Cross-training in various positions to support staff and meet customer needs and demands
- Demonstrating friendly, efficient and attentive customer service at all times, including during high-volume periods.
- Assisting with the preparation and presentation of food.
Front of House Staff Member
Pasquini's Deli
01.2015 - Current
- Providing friendly, welcoming and high-quality customer service
- Delivering food and beverages while using a three or four-plate carry
- Taking orders and assisting customers with inquiries about the menu
- Maintaining tidy, organised work areas to preserve aesthetics and support cleanliness and quality standards.
- Working efficiently in a team environment under high-pressure situations
Front of House Staff Member
Sage And Grace Cafe
03.2021 - 12.2021
- Established a welcoming atmosphere by greeting each guest warmly.
- Prepared coffee and cold beverages
- Helped guests at tables when in need of assistance.
- Assisted with delivering food, filling beverages, and retrieving items.
- Assisted in the kitchen with food preparation.
Education
Bachelor of Nursing -
Australian Catholic University
Melbourne, VIC11.2025
Bachelor of Arts - Politics And International Relations
The University Of Melbourne
Parkville, VIC11.2023
Skills
- Waiting Tables
- Serving Drinks
- Three and Four Plate Carry
- High-Volume Environments
- Accurate Cash Handling
- Cleaning Methods
Additional Information
Leadership Roles
- College Captain at Sacred Heart College - 2020
- Charity Convenor at St Hilda’s College - 2022
- O-Week Leader at St Hilda’s College - 2022
Certification
- Victorian RSA, 2022.
- Working with Children Check, 2021
- First Aid Certificate including CPR, 2023.
Timeline
Front of House Staff Member
Brunetti Classico
03.2022 - Current
Front of House Staff Member
Sage And Grace Cafe
03.2021 - 12.2021
Front of House Staff Member
Pasquini's Deli
01.2015 - Current
Bachelor of Nursing -
Australian Catholic University
Bachelor of Arts - Politics And International Relations
The University Of Melbourne
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