Harrison Bush-Tyler
Holland Park,QLD
Summary
Skilled Training Specialist highly effective at conducting personal and group training sessions. Enthusiastic personality with a hands-on, creative style. Ready to apply four years' experience to a challenging long-term position.
Overview
4
4
years of professional experience
Work History
Crew Coach
McDonald's
01.2022 - Current
- Received theaward for employee of the year in 2023
- Trained and mentored numerous new personnel hired to fulfill various roles.
- Fostered a positive work environment, enhancing crew morale and job satisfaction.
- Championed a culture of continuous learning and development, providing access to resources and opportunities for crew members to grow professionally.
- Addressed interpersonal conflicts within the team promptly and professionally, maintaining a cohesive working atmosphere.
- Enhanced team performance by implementing effective coaching strategies and providing constructive feedback.
- Established and maintained quality control standards.
- Worked flexible hours across night, weekend, and holiday shifts.
- Skilled at working independently and collaboratively in a team environment.
Christmas Casual Retail Assistant
BCF
10.2022 - 03.2023
- Stocked seasonal displays with high-demand items and frequently replenished merchandise.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Assisted customers with sales orders, returns and exchanges.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Enhanced store sales by assisting customers in selecting appropriate gifts.
Crew Member
Jay's Takeaway
01.2020 - 01.2022
- Trained new team members on procedures, customer service, and sales techniques.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Documented customer orders and conveyed special requests to kitchen staff.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Bachelor of Engineering - Civil Engineering
University of Queensland
Brisbane, QLD11.2027
Skills
- Focus Group Coordination
- Coaching Techniques
- Quality Assurance
- Staff Motivation
- Decision-Making
- Task Delegation
- Clear Communication
- Critical Thinking
- Relationship Building
- Coaching and Development
Accomplishments
- Received the award of employee of the year for 2023 by completing day to day operations at McDonald's with accuracy and efficiency.
Timeline
Christmas Casual Retail Assistant
BCF
10.2022 - 03.2023
Crew Coach
McDonald's
01.2022 - Current
Crew Member
Jay's Takeaway
01.2020 - 01.2022
Bachelor of Engineering - Civil Engineering
University of Queensland
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