Harrison Wright
Hamlyn Terrace,NSW
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
7
7
years of professional experience
Work History
Retail Team Member
Ampol
02.2024 - Current
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Contributed to increased sales through effective upselling techniques and product knowledge sharing with customers.
- Supported management in inventory control tasks, accurately tallying stock levels and reporting discrepancies for timely resolution.
- Managed store opening/closing procedures according to company guidelines, ensuring punctuality and security measures were upheld.
- Participated in loss prevention efforts by monitoring customer activity and reporting suspicious behavior to management.
- Upheld high standards of cleanliness throughout the entire store, contributing to an inviting atmosphere for both shoppers and employees.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Engaged in friendly conversation with customer to better uncover individual needs.
Babysitter
Family And Relatives
01.2019 - Current
- Played games, worked on puzzles, and read books to young children.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Monitored children's play activities to verify safety.
Volunteer
Claws N Paws Rescue
03.2018 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Customer Service Representative
KFC
05.2021 - 01.2022
- Provide Hospitality
- Working upfront greeting and providing friendly customer service
- Maintained high standards of customer service during high-volume, fast-paced operations
- Operated drive-through window and sales register quickly and efficiently
- Handled customer inquiries and suggestions courteously and professionally.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Education
High School Diploma -
ET Australia Secondary College
Certificate IV - Family And Community Services
TAFE NSW
07.2024
High School Diploma -
Wyong High School
03.2021
Skills
- Customer Relations
- Active Listening
- Brand Awareness
- Retail Sales Customer Service
- Stocking and Replenishing
- Order Fulfillment
- Reliability and punctuality
- Goal-oriented mindset
Timeline
Retail Team Member
Ampol
02.2024 - Current
Customer Service Representative
KFC
05.2021 - 01.2022
Babysitter
Family And Relatives
01.2019 - Current
Volunteer
Claws N Paws Rescue
03.2018 - Current
Certificate IV - Family And Community Services
TAFE NSW
High School Diploma -
Wyong High School
High School Diploma -
ET Australia Secondary College
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