Harry Johnson
Riddells Creek,VIC
Summary
Dynamic and results-driven professional with a strong background in customer service at Coles. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Experienced in IT systems management, including POS operations, and committed to fostering teamwork and collaboration in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member - Checkouts
Coles
Woodend, VIC
04.2022 - Current
- Highly motivated and confident team player focusing on achieving results.
- A commitment to providing great customer experiences by working with enthusiasm, energy and pace
- Demonstrated ability to influence customer outcomes through effective negotiation.
- Experience with a variety of IT systems, including Point of Sale (POS), Assisted Check Out (ACO), and Trolley Assisted Check Out (TACO) systems, with extensive knowledge of the Office 365 suite.
- Demonstrates exceptional adaptability in dynamic commercial settings.
Volunteer
Woolworths Blasters
Riddells Creek, VIC
11.2023 - 02.2025
- Collaborated with other volunteers to create a positive work environment.
- Participated in team-building exercises to strengthen relationships among volunteers.
- Offered support and assistance to community members.
Volunteer
AFL Auskick
Riddells Creek, VIC
05.2024 - 08.2024
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Supporting Auskick Coordinator with leading and setting up drills for participants to develop the fundamentals skills of football.
- Maintained updated knowledge through continuing education and advanced training.
- Assisted with customer requests and answered questions to improve satisfaction.
- Helped with prep, set up, and breakdown of community and public events.
Probationary Police Officer (Work Experience)
Victoria Police
Sunbury, Victoria
09.2023 - 09.2023
- Tracked status of cases and warrants to maintain files and records.
- Assisted police officers with non-emergency calls and general community relations.
- Acquired working knowledge of department practices, procedures and equipment by participating in training sessions and one-on-one mentoring.
- Examined and processed evidence on scene and at police department.
- Observed conditions that could lead to potential criminal activity or public safety hazards.
Education
Victorian Certificate of Education (VCE) -
Salesian College
Sunbury, VIC11-2024
Mandatory Compliance Courses -
Coles
Woodend, VICSkills
- Customer service
- IT systems management
- Point of sale operations
- Regulatory compliance
- Effective communication
- Collaboration and teamwork
- Money handling
- Problem solving
- POS systems
- Operational risk management
- Training and mentoring
Certification
- Probationary Driver Licence (Victoria)
Accomplishments
- Best Junior Clubperson Award, Riddell Cricket Club, 2023/24
- Gisborne District Cricket Association (GDCA) U17 Champion Cricket Player - 2023/24
- U17 Football Premiership - Riddells Creek Junior Football Club - 2024
- Most Promising Young Player - Riddell Cricket Club 2024/25
Affiliations
- Volunteer - AFL Auskick & Woolworths Blasters
- Travel
- Road Trips
- Dog Walking
Languages
English
Professional
Timeline
Volunteer
AFL Auskick
05.2024 - 08.2024
Volunteer
Woolworths Blasters
11.2023 - 02.2025
Probationary Police Officer (Work Experience)
Victoria Police
09.2023 - 09.2023
Team Member - Checkouts
Coles
04.2022 - Current
Victorian Certificate of Education (VCE) -
Salesian College
Mandatory Compliance Courses -
Coles
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