Professional hospitality worker with proven record of delivering exceptional guest experiences. Skilled in customer service, conflict resolution, and multitasking in fast-paced environments. Strong focus on teamwork and adaptability ensures seamless operations and high satisfaction. Known for reliability, communication skills, and positive attitude.
Overview
3
3
years of professional experience
Work History
Hospitality Worker
Ciao Cafe & Cakes Queanbeyan
02.2022 - Current
Assist customers with inquiries and provided information about services offered.
Maintain cleanliness and organization of dining areas to enhance guest experience.
Supported team members in food preparation and service during peak hours.
Learned safety protocols and sanitation practices to ensure compliance with health standards.
Collaborated with colleagues to improve workflow efficiency during busy shifts.
Prepared food and beverages and verified adherence of quality and safe food-handling standards.
Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
Greeted guests with friendly and professional acknowledgment to build rapport.
Trained new staff members on proper customer service and hospitality policies.