Harry Pertot
Carindale,QLD
Summary
A dynamic Crew Coach at McDonald's, I excelled in fostering team collaboration and enhancing performance through innovative coaching and feedback. Leveraging critical thinking and exceptional customer service skills, I significantly improved crew morale and accountability, establishing a positive and productive work environment and am looking to further develop my skill set through new opportunities.
Overview
4
4
years of professional experience
Work History
Solar Lead Generator
Smart Enegry
Brisbane, Qld
10.2024 - 01.2025
- Achieved established sales targets by generating new customer accounts.
- Managed accounts from initial contact through closure process.
- Cultivated relationships with new customers to generate leads and drive sales.
- Resolved customer inquiries and provided solutions to enhance satisfaction.
Crew Coach
McDonald's
Wishart QLD
04.2021 - 10.2024
- Facilitated open communication among crew members, fostering trust and collaboration within the team.
- Enhanced team performance by implementing effective coaching strategies and providing constructive feedback.
- Established clear expectations for each crew member''s role, increasing accountability and reducing misunderstandings.
- Fostered a positive work environment, enhancing crew morale and job satisfaction.
Education
Mansfield State High School
Mansfield, QLD11-2024
Skills
- Customer Service
- Building Relationships
- Effective Issue Resolution
- Conflict Resolution
References
Kalara Ravaga (Former employer) - 0438676078
Education
Mansfield, QLD
Availability
I am very flexible and can work when needed on short notice, my regular availability is as follows:
Monday - All day
Tuesday - All day
Wednesday - All day
Thursday - All day
Friday - All day
Saturday - All day
Sunday - All day
Contact
Carindale, QLD 4152
Skills
Timeline
Solar Lead Generator
Smart Enegry
10.2024 - 01.2025
Crew Coach
McDonald's
04.2021 - 10.2024
Mansfield State High School
Similar Profiles
Dennis PavillonDennis Pavillon
Concrete Laborer at Boss Enegry LTDConcrete Laborer at Boss Enegry LTD
Destin DavisDestin Davis
Flowback Operator at ClearFlow enegry servicesFlowback Operator at ClearFlow enegry services
Briana McCartyBriana McCarty
QA/QC Inspector at SIGNAL ENEGRYQA/QC Inspector at SIGNAL ENEGRY