Harsan Sandhu
Melbourne,VIC
Summary
Proactive and goal-oriented customer service professional with a proven track record at Punjab Garden Supply, excelling in problem-solving and communication. Recognised for enhancing customer satisfaction and streamlining operations through effective multitasking and attention to detail. Adaptable and dependable, committed to delivering exceptional service in fast-paced environments.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Customer Service and Administration
Punjab Garden Supply
08.2023 - 11.2025
- Demonstrated self-motivation with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked well independently and collaboratively in a team and adjusted to different work environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Resolved and followed up with customer inquiries through various channels, ensuring timely and accurate information delivery.
- Prepared and created quotes and invoices.
- Maintained office to highest standards and ensured organisation and supply of office supplies.
- Handled escalated issues and complaints with professionalism, maintaining composure and efficiently found satisfactory resolutions for both customers and the company alike.
- Coordinated and maintained calendar for multiple staff members.
- Organised files systematically to enhance retrieval efficiency and maintain document integrity.
Restaurant Staff Member
Lambs on Woodlea
05.2023 - 08.2023
- Provided excellent customer service, ensuring a positive dining experience for all guests.
- Maintained cleanliness and organisation, enhancing overall restaurant ambiance.
- Resolved customer complaints promptly, maintaining high satisfaction rates through effective communication.
- Ensured compliance with health and safety regulations through regular inspections and employee training sessions.
- Assisted in food preparation and ingredient assembly to ensure timely meal service.
- Assisted with portion control measures to maintain consistency in serving sizes across all menu items.
Education
Bachelor of Business Professional
RMIT University
Melbourne, Victoria, VIC 03.2025 - Current
Skills
- Friendly, positive attitude
- Customer service
- Problem-solving
- Attention to detail
- Multitasking
- Computer skills
- Excellent communication
- Dependable and responsible
- Flexible and adaptable
- Administration
- Time management
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Full Professional
Urdu
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bachelor of Business Professional
RMIT University
03.2025 - Current
Customer Service and Administration
Punjab Garden Supply
08.2023 - 11.2025
Restaurant Staff Member
Lambs on Woodlea
05.2023 - 08.2023