Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
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Harsan Sandhu

Melbourne,VIC

Summary

Proactive and goal-oriented customer service professional with a proven track record at Punjab Garden Supply, excelling in problem-solving and communication. Recognised for enhancing customer satisfaction and streamlining operations through effective multitasking and attention to detail. Adaptable and dependable, committed to delivering exceptional service in fast-paced environments.

Overview

3
3
years of professional experience
1
1
year of post-secondary education

Work History

Customer Service and Administration

Punjab Garden Supply
08.2023 - 11.2025
  • Demonstrated self-motivation with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Worked well independently and collaboratively in a team and adjusted to different work environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Resolved and followed up with customer inquiries through various channels, ensuring timely and accurate information delivery.
  • Prepared and created quotes and invoices.
  • Maintained office to highest standards and ensured organisation and supply of office supplies.
  • Handled escalated issues and complaints with professionalism, maintaining composure and efficiently found satisfactory resolutions for both customers and the company alike.
  • Coordinated and maintained calendar for multiple staff members.
  • Organised files systematically to enhance retrieval efficiency and maintain document integrity.

Restaurant Staff Member

Lambs on Woodlea
05.2023 - 08.2023
  • Provided excellent customer service, ensuring a positive dining experience for all guests.
  • Maintained cleanliness and organisation, enhancing overall restaurant ambiance.
  • Resolved customer complaints promptly, maintaining high satisfaction rates through effective communication.
  • Ensured compliance with health and safety regulations through regular inspections and employee training sessions.
  • Assisted in food preparation and ingredient assembly to ensure timely meal service.
  • Assisted with portion control measures to maintain consistency in serving sizes across all menu items.

Education

Bachelor of Business Professional

RMIT University
Melbourne, Victoria, VIC
03.2025 - Current

Skills

  • Friendly, positive attitude
  • Customer service
  • Problem-solving
  • Attention to detail
  • Multitasking
  • Computer skills
  • Excellent communication
  • Dependable and responsible
  • Flexible and adaptable
  • Administration
  • Time management

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Full Professional
Urdu
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Bachelor of Business Professional

RMIT University
03.2025 - Current

Customer Service and Administration

Punjab Garden Supply
08.2023 - 11.2025

Restaurant Staff Member

Lambs on Woodlea
05.2023 - 08.2023
Harsan Sandhu