SRI HRSHITHA KOMMARAJU
SYDNEY,NSW
Summary
Successful at excelling in fast-paced, competitive banking environments. Good sales and customer service abilities paired with in-depth knowledge of bank products and services. Proficient in updating accounts and processing transactions and helping customers grow in our new wy to bank. Well-versed in solving routine and complex financial problems. Good communication, multitasking and conflict resolution skills. Have some practical knowledge on banking compliance tasks which will help me advance in this role.
Overview
4
4
years of professional experience
Work History
Banking Consultant
ANZ
02.2021 - Current
- Communicated lending decisions to customers.
- Contacted prospective clients to generate new loans, deposits and business to achieve company production goals.
- Extended and sustained relationships with customers to maintain and grow business.
- Worked with customers to procure updated financial information on continuous basis.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
- Balanced teller drawers and ATM cash.
- Trained and mentored new staff hired to fulfill various roles.
Team Member
COLES
10.2019 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained productive, efficient approach to all tasks.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Identified and removed products that did not meet quality control standards.
- Analyzed inventory data to identify and address stock discrepancies.
Education
Bachelor of Science - Materials Science
University of New South Wales
Sydney, NSW05.2024
Skills
- Customer Service
- Products and Services Knowledge
- Due Diligence
- ATM Balancing
- Staff Training
- Creative Thinking
- Community Relations
- Teamwork and Collaboration
- Task Prioritization
Timeline
Banking Consultant
ANZ
02.2021 - Current
Team Member
COLES
10.2019 - Current
Bachelor of Science - Materials Science
University of New South Wales
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