Harshpinder Singh
Ballina,NSW
Summary
Driven professional with a proven track record at Mumbai Masala Indian Restaurant, excelling in customer service and cooking. Demonstrated ability to enhance customer satisfaction and streamline processes, achieving efficient time management. Skilled in food handling and fostering teamwork, consistently meeting sales targets and maintaining high standards of cleanliness and organization.
Overview
2
2
years of professional experience
Work History
Cook and Front Customer Service Staff
Mumbai Masala Indian Restaurant
2024.07 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Described product and service details to customers to provide information on benefits and advantages.
- Developed working relationships with internal and external customers while assisting with account management duties.
- Enhanced customer satisfaction by providing timely and accurate information on products and services.
- Streamlined call handling processes for improved efficiency and reduced wait times.
- Contributed to positive work environment by actively participating in team meetings and offering constructive feedback when appropriate.
Cleaner
Ballina RSL Club
2022.10 - 2024.06
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
In Store Worker
Domino’s
2022.09 - 2023.06
- Achieved sales targets through effective upselling and cross-selling techniques.
- Conducted regular safety checks throughout the store to minimize risks and maintain a safe environment for both customers and employees.
- Processed returns and exchanges, ensuring customer satisfaction while adhering to company policies.
- Implemented loss prevention strategies by monitoring security cameras and identifying potential shoplifting activities.
Education
Certificate 3 In Individual Support Ageing - Health Care ( Aged Care )
Apex Training Institute
Queensland Skills
Customer Service
- Interactive communication skills
- Oral Communication Skills
Languages
Punjabi
Native or Bilingual
Hindi
Professional Working
English
Full Professional
Timeline
Cook and Front Customer Service Staff
Mumbai Masala Indian Restaurant
2024.07 - Current
Cleaner
Ballina RSL Club
2022.10 - 2024.06
In Store Worker
Domino’s
2022.09 - 2023.06
Certificate 3 In Individual Support Ageing - Health Care ( Aged Care )
Apex Training Institute
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