Summary
Overview
Work History
Education
Skills
Timeline
Generic

Harsimran Kaur

Bayswater,WA

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

3
3
years of professional experience

Work History

Retail Assistant

David Jones
11.2022 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Retail Assistant

Big W
02.2021 - 01.2022
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Increased sales and customer satisfaction through personalized servicing.

Customer Service Representative

Australia Post
10.2021 - 10.2022

· Assessment of client requirement & advising appropriate Post product

· Promoting sale of retail products carried by Post outlet.

· Banking transactions – Deposits, withdrawals of associated banks with the Outlet

· Utility & bill payments for various agencies

· Issue and payment of Australian money orders

· Daily balance reports & reconciliations associated with EPOS.

· Ordering and receiving stock

· Facilitating letting of private mailboxes

Stocktaking as required

Education

Diploma of Early Childhood Education And Care - Child Care

MRT College
04.2022

Skills

  • Verbal and Written Communication
  • Upselling Strategies
  • Item Ticketing and Pricing
  • Good Listening Skills
  • POS Transactions
  • Retail transactions processing
  • Product Merchandising
  • Loss Prevention
  • Complaint Handling
  • Order Processing

Timeline

Retail Assistant

David Jones
11.2022 - Current

Customer Service Representative

Australia Post
10.2021 - 10.2022

Retail Assistant

Big W
02.2021 - 01.2022

Diploma of Early Childhood Education And Care - Child Care

MRT College
Harsimran Kaur