Harsimran Kaur
68 Cunneen St Long Gully Bendigo,Melbourne
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Barista Shift Supervisor
Coffee Maker
11.2023 - 05.2024
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
- Streamlined operations for increased efficiency by optimizing staff scheduling and task delegation.
- Boosted sales through the promotion of seasonal beverages and upselling bakery items to customers.
- Ensured high-quality products by closely monitoring espresso extraction times and milk steaming techniques.
Kitchen Hand
Infernos
09.2023 - 11.2023
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Managed time to juggle multiple tasks simultaneously with ease.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Housekeeping Room Attendant
Room Attendant
11.2022 - 08.2023
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
Education
Bachelor Community Service - Bachelor of Community Service
Acknowledge Education
02-2024
Skills
- Process Monitoring and Improvement
- Dietary Restriction Assistance
- Household Management
- Government Regulations
Certification
Certificate 111 in Individual Support( Ageing and Disability)
Certificates
.certificate 111 in Individual Support (Ageing and Disability)
. Manual Handling
. First Aid Certificate
Languages
English
Elementary
Timeline
Barista Shift Supervisor
Coffee Maker
11.2023 - 05.2024
Kitchen Hand
Infernos
09.2023 - 11.2023
Housekeeping Room Attendant
Room Attendant
11.2022 - 08.2023
Bachelor Community Service - Bachelor of Community Service
Acknowledge Education