Harveer Kaur
Brisbane,QLD
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
3
3
years of professional experience
Work History
Cook
The Sporting Globe Bar & Grill
2023.08 - Current
- Use appropriate techniques to cook food according to food manual
- Ensure quality control of all food products before serving customers
Cook
Burrito Bar
2020.11 - 2023.07
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Intern
Clarity ICT
2022.05 - 2022.08
- Collaborated with senior management on new initiatives to build confidence.
- Explored new technologies and approaches to streamline processes.
- Perform daily maintenance tasks
- PC's set up for new clients
- Create new user accounts and license access
- Local and cloud backup checks
- Microsoft 365 backups and firewall alerts checks
Customer Service Representative
Mirchh Masala Indian Grocery Store
2020.04 - 2020.11
- Handled customer inquiries and suggestions courteously and professionally.
- Arrange all stock in appropriate manner
- Pack customer groceries and handle cash
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Certificate IV in Commercial Cookery - Hospitality
Gamma Education & Training Pty Ltd
Brisbane04.2023
Professional Year - Information Technology
Performance Education
Brisbane09.2022
Master's of Information Technology - Information Technology
Charles Sturt University
Brisbane, QLD07.2021
Skills
- Team Collaboration
- Microsoft PowerPoint
- Outstanding Communication Skills
- Workflow Optimization
Additional Information
Technical skills: Meraki dashboard, Cisco Packet Tracer, Microsoft, Windows 8, Windows 10
Timeline
Cook
The Sporting Globe Bar & Grill
2023.08 - Current
Intern
Clarity ICT
2022.05 - 2022.08
Cook
Burrito Bar
2020.11 - 2023.07
Customer Service Representative
Mirchh Masala Indian Grocery Store
2020.04 - 2020.11
Certificate IV in Commercial Cookery - Hospitality
Gamma Education & Training Pty Ltd
Professional Year - Information Technology
Performance Education
Master's of Information Technology - Information Technology
Charles Sturt University