Summary
Overview
Work History
Education
Skills
Timeline
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Harvinder Ajimal

Stanhope,NSW

Summary

I aim to work in business growth and strategic advisory constructing solutions and strategies. I have experience in company growth by designing a sustainable and scalable system and process, contributing to a company’s success growing. Most recently experience in portfolio management within Life Insurance aiming to grow my knowledge within the industry.

Overview

2
2
years of professional experience

Work History

Claims Consultant

TAL Life
06.2023 - Current
  • Worked in the Foundations Program learning the role as a claims consultant assessing and managing claims - Income Protection
  • Independently manage a portfolio size of 40 claims end-to-end for TAL Retail Products
  • Assess, analyse, calculate and finalize claims payments
  • Ensure active engagement with external treating doctors, rehabilitation consultants as well as in house medical and legal specialists and delivering outcomes for our customers
  • Participate in case conferences, peer case discussions, and instructing third party service providers such as Worker's Compensation and Australian Government Services

Sales and Marketing Manager

Arcanite
10.2022 - 06.2023
  • Formulated new strategies for both Arcanite and the company’s clientele to boost sales and branding e.g., referral program and solution designing
  • Assisted with client projects to streamline the activities and onboarding for e.g., KMAC Group project launch with Mulpha. In conjunction assist with the streamlining for the new project to channel partners and solutions for performance management.
  • Collaborated with clients to resolve their issues, systems, and processes and nurturing – designing solutions. Played a very active role in customer support and success working very closely to formulate solutions.
  • Facilitated our internship program (13 weeks) for sales/business development, where I managed interns, trained them, and wrote the entire program and did the recruitment process.
  • Continue my role as a solutions consultant in this role additionally.
  • I have helped improve customer retention with the support of customer success manager by 15% where customers who are close to churning we formulate solutions to fix their problems in conjunction to onboarding and closing two major vendors in the property industry.

Solution Consultant

Arcanite
09.2021 - 10.2022
  • Prospecting for new business opportunities for existing clients to help develop and grow their businesses and digitise their operations whilst implementing solutions for their current pain points.
  • Supporting and selling packages to future clients and implementing strategies to quantify growth in branding.
  • Designing and implement solutions for prospects and clients pain point and gaps within their company.
  • Collaborating with the sales and product team for product development and knowledge communicating technical solutions to a non-technical audience. Exposure to full sales cycle from start to end
  • Created the sales handbook for the company and supported the handbook/systems and processes for my department and customer support/success.

Education

Bachelor of Commerce - Finance And Management

University of Notre Dame Australia
Sydney, NSW
04.2022

Skills

  • Documentation Review
  • Accident Investigations
  • Compliance Management
  • Claims
  • Claims Evaluation
  • Relationship Building
  • Business Development
  • Client Relationship Management

Timeline

Claims Consultant

TAL Life
06.2023 - Current

Sales and Marketing Manager

Arcanite
10.2022 - 06.2023

Solution Consultant

Arcanite
09.2021 - 10.2022

Bachelor of Commerce - Finance And Management

University of Notre Dame Australia

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Harvinder Ajimal