HARVINDER KAUR
Beechboro
Summary
Personable and adaptable with knack for managing multiple tasks efficiently, ensuring smooth operation and minimal downtime. Possesses foundational understanding of system monitoring and troubleshooting, coupled with basic technical skills in software navigation and data entry. Committed to leveraging these abilities to enhance operational efficiency and reliability. Console operations professional prepared to deliver exceptional performance. Proven track record in system monitoring and issue resolution, ensuring operational efficiency. Known for strong team collaboration and adaptability to changing needs, providing reliable support in high-pressure environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Console Operator
Ampol
12.2021 - Current
- Demonstrated adaptability by quickly learning new systems as they were introduced into the work environment.
- Facilitated seamless transitions between shifts by providing thorough handover notes detailing any outstanding tasks or ongoing issues requiring attention.
- Assisted in training new employees, sharing best practices for successful console operation, and promoting a team-oriented work culture.
- Maintained detailed documentation of all console-related activities, ensuring accurate record-keeping and facilitating efficient knowledge transfer among team members.
Console Operator
EG Petrol Station
06.2023 - 01.2025
- Maintained a safe working environment by adhering to established health and safety protocols during console operations.
- Improved communication between departments by providing timely updates on console status and potential issues.
- Streamlined work processes with the implementation of effective console operation protocols and procedures.
- Supported cross-functional teams with critical information gathered from monitoring system analytics and reporting tools during daily console operations.
- Inspected parking lots to verify vehicles were properly parked and displayed parking permits.
- Processed requests for service from internal and external customers.
- Reacted calmly during times of highly stressed or emergency situations.
- Generated reports covering details about data, system operation, and error monitoring.
- Maintained spreadsheets of data across multiple systems.
Console Operator
United Petroleum
09.2018 - 04.2019
- Developed strong working relationships with colleagues across departments, fostering collaboration and open communication channels for improved problem solving .
- Maintained a safe working environment by adhering to established health and safety protocols during console operations.
Education
Diploma of Commercial Cookery - Hospitality Management
Australian Technical College
Perth, WA01-2023
Skills
- Data backup management
- Remote support
- CCTV camera monitoring
- Performance optimization
- Data processing
- Fire alarm monitoring
- Network management
- Patrolling
- Incident response
- Conflict resolution tactics
- Customer service
- Decision-making
- Team collaboration
- Multitasking and organization
- Time management
Certification
Security license
Driver licence
First Aid certificate
References
Vikram Kumar (Client Services Officer) - 0406818412
Sukhwinder Kaur(Store Manager) - 0402435468
Timeline
Console Operator
EG Petrol Station
06.2023 - 01.2025
Console Operator
Ampol
12.2021 - Current
Console Operator
United Petroleum
09.2018 - 04.2019
Diploma of Commercial Cookery - Hospitality Management
Australian Technical College
Similar Profiles
JAMIE HUBINSKIJAMIE HUBINSKI
Operations Manager QLD/NT at AmpolOperations Manager QLD/NT at Ampol
Vishesh Donthi PrasadVishesh Donthi Prasad
Customer Service Representative at AmpolCustomer Service Representative at Ampol
Shuvecha BhattacharjeeShuvecha Bhattacharjee
Customer Service Representative at AmpolCustomer Service Representative at Ampol