Hasibul Hossain Bhuiyan
Bankstown,Australia
Summary
Diligent customer service professional successful at satisfying different types of customers with creative and knowledgeable solutions. Leads teams of customer service-focused professionals to improve customer ratings, reduce complaints and increase business. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
Work History
Customer Service Officer
AVIS & Budget Group
Sydney, Domestic Airport
03.2023 - Current
Operation Support
Prince Of Wales, NSW Health
Randwick, Sydney
12.2022 - Current
- Experienced with 9 months, 115 shifts, 920 hours and successfully done 345 cases with zero accident rate.
- Working with large number of stuffs (25 Operating Assistant, nearly 200 Doctors and Nurses and Administration officer)
- Successfully trained 6 new stuffs(Operating Assistant)
- Experienced with dealing Pads Slide & Slide Sheet, Tony K, Mini C Arm, Fin Setup, Endoscopic Tower, Lap Tower, Neural Lap Tower, Oxygen and all the Medical Gas Cylinder, Console machine ETC.
- Experienced with dealing Sterilize Theatre Equipment, Patient Sterilization.
- Has training in Medical Safety and Security, Personal Safety, Online Security.
Restaurant Manager
Chichen Boom
Hurstville, NSW
07.2022 - 01.2023
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Education
Masters in Data Science -
Macquarie University
09.2023
Bachelor of Science in Applied Chemistry & Chemical Engineering - undefined
University of Dhaka
Skills
- MS Office (Professional)
- Database Management System (MySQL) (Professional)
- Adobe Illustrator (Professional)
- Cloud App (Drive,Sheet,Doc,Slide)
- Python Application (Moderate)
- R Programming (Moderate)
- C (Basic, University Course Work)
- MATLAB (Basic, University Course Work)
- Training and Development
Websites
References
- Md. Farid Khan, Manager(Operating Assistant) Prince of Wales Hospital & Community Health Service. farid.khan@health.nsw.gov.au, 0470415787
- Md. Abu Noman, Restaurent Owner, Chicken Boom Hurtsville, 0430370251
Available Schedule
- Monday, Both Morning and Evening
- Tuesday, Both Morning and Evening
- Wednesday, Both Morning and Evening
- Thursday, Both Morning and Evening
- Friday, Both Morning and Evening
- Saturday, Both Morning and Evening
- Sunday, Both Morning and Evening
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Customer Service Officer
AVIS & Budget Group
03.2023 - Current
Operation Support
Prince Of Wales, NSW Health
12.2022 - Current
Restaurant Manager
Chichen Boom
07.2022 - 01.2023
Masters in Data Science -
Macquarie University
Bachelor of Science in Applied Chemistry & Chemical Engineering - undefined
University of Dhaka
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