Hi, I’m
WICKRAMARATNAGE WICKRAMARATNE
Heathmont,Australia
Summary
Well-organized Service Deli Assistant skilled at providing customers with accurate and quick service. Offering 3 years of experience in customer service, preparing food and stocking and organizing deliveries. Team player dedicated to adhering to strict service standards with computer and money handling skills,
Seeking for new opportunities for self growth.
Overview
5
years of professional experience
Work History
Costco
Deli Assistant
08.2022 - Current
Job overview
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
- Calculated total items needed to assemble party trays and placed orders for inventory.
- Learned other teammates' work tasks to train as backup.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Greeted customers at counter to fulfill requests and answer questions.
MacDonald's Restaurant
Overnight Crew Member
05.2022 - 12.2022
Job overview
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Accurately operated cash register to process customer payments.
Ruby Red
Hairdressing Assistant
05.2018 - 01.2019
Job overview
- Answered telephone calls to provide information and schedule new appointments.
- Offered exceptional service and support to walk-in and scheduled customers.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Consistently received positive performance reviews from guests.
- Answered phone calls and emails to schedule client appointments.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Education
Deakin UniversityBurwood, VIC
Diploma of Media Communication from Media Communication
04.2019
Musaeus CollegeColombo ,Sri Lanka
GED
12.2016
Skills
- Effective Customer Communication
- Customer Service
- POS System Operations
- Data Entry
- High-Volume Environments
- Accurate Money Handling
- Food Safety Standards
- Point of sale operation
Timeline
Deli Assistant
Costco
08.2022 - Current
Overnight Crew Member
MacDonald's Restaurant
05.2022 - 12.2022
Hairdressing Assistant
Ruby Red
05.2018 - 01.2019
Deakin University
Diploma of Media Communication from Media Communication
Musaeus College
GED
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