Hasna Adilah Nurjaman
SYDNEY,NSW
Summary
Third-year Health Science student with experience in structured government office administration as well as high-volume retail settings. Detail-oriented, organised, and confident working with diverse clients. Seeking a part-time Medical Administration role to contribute strong administrative and customer service skills.
Overview
3
3
years of post-secondary education
6
6
years of professional experience
Work History
Concierge & Office Administration
Auxus
01.2024 - 01.2026
- Registered visitors at reception to ensure proper access and adherence to security protocols.
- Handled resident inquiries by routing calls to appropriate Auxus departments to facilitate timely responses.
- Trained new staff members on proper policies and procedures related to customer service delivery.
- Responded promptly to all customer inquiries via telephone, email or face-to-face contact while maintaining a friendly demeanor.
- Organised packages received by mail or courier on behalf of guests while ensuring they are properly tracked.
- Assisted with preparation of presentations using Microsoft Office Suite applications such as Word, Excel, PowerPoint.
- Assisted with office administration tasks such as filing paperwork or entering data into computer systems.
Sales assistant
JD Sports and Fashion
Bankstown
01.2022 - 01.2026
- Assisted customers on JD Sports shop floor with footwear and apparel selection, enhancing their shopping experience.
- Operated POS systems and handled cash while delivering excellent customer service, resolving issues, coordinating daily operations, and engaging with customers to drive sales..
- Operated till transactions and processed payments using JD Sports point-of-sale systems
- Replenished stock and organized backroom inventory to maintain visually appealing and accessible JD Sports Fashion displays.
Front counter
K's Dry Cleaning and Alterations
Burwood
01.2020 - 04.2021
- Delivered customer service, maintained cleanliness of front table and shelves, organized clothes, operated computerized cash registers, and handled cash transactions.
- Updated and recorded customer information to ensure accurate account management.
- Executed data entry tasks into various computer systems with accuracy and timeliness.
Education
Bachelor of Health Science - Clinical Sciences
Western Sydney University
Campbelltown 03.2024 - 11.2026
Skills
- Customer relationship management
- Cash management
- Data management
- Guest services coordination
- Timely execution
- Multitasking skills
- Team collaboration
- Independent and team-oriented
- Thrives in busy environments
Timeline
Bachelor of Health Science - Clinical Sciences
Western Sydney University
03.2024 - 11.2026
Concierge & Office Administration
Auxus
01.2024 - 01.2026
Sales assistant
JD Sports and Fashion
01.2022 - 01.2026
Front counter
K's Dry Cleaning and Alterations
01.2020 - 04.2021