Hasnain Khan
Griffin
Summary
Proven leader and efficient manager at Pizza Hut, adept in customer relations and money handling, significantly improved customer satisfaction and financial accuracy. Excelled in mentoring staff and collaborating on strategic growth, showcasing strong communication and decision-making skills. Achieved notable inventory management, minimizing costs while ensuring product availability. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pizza Hut Assistant Manager
Mahnoor Khan
10.2019 - 04.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Mentored team members to enhance professional development and accountability in workplace.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Opening and closing store
- Taking orders and Making Pizzas
Education
BBA - Marketing
Queensland University of Technology
Brisbane, QLD08.2024
High School Diploma -
Get Set Education
Brisbane, QLD11.2018
No Degree -
Sandgate District State High School
Deagon, QLD11.2018
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Self-motivated
- Strong work values
- Communication skills
- Computer Literacy
- Customer Service
- Problem Resolution
- Decision-Making
- Staff Training
- Shift Scheduling
Certification
Diploma
Diploma of Business
2017 – 2018
Timeline
Pizza Hut Assistant Manager
Mahnoor Khan
10.2019 - 04.2022
BBA - Marketing
Queensland University of Technology
High School Diploma -
Get Set Education
No Degree -
Sandgate District State High School
Diploma
Diploma of Business
2017 – 2018
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