Hayden Bajema
Castle Hill,NSW
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Assistant
PetBarn
Dural, NSW
02.2024 - Current
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Customer Service Supervisor
Iplay
Castle Hill, NSW
11.2023 - Current
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
- Coached employees through day-to-day work and complex problems.
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
Party Host
Zonebowling
Castle Hill, NSW
10.2023 - 02.2024
- Supervised children's activities, maintaining happiness, safety and well-being.
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
- Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
Customer Service Cashier
KFC
Dural, NSW
07.2021 - 07.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Pacific Hills Christian School
Dural, NSWSkills
- Cash Handling
- Cash Register Operation
- Sales expertise
- Point of sale operation
- Customer Service
- Friendly and Helpful
- Strong Communication and Interpersonal Skills
- Reliable and Responsible
- Attention to Detail
- Positive Customer Engagement
Certification
- Certificate 3 in aviation (cabin crew) Training - 30th of May to 5th of December
Timeline
Sales Assistant
PetBarn
02.2024 - Current
Customer Service Supervisor
Iplay
11.2023 - Current
Party Host
Zonebowling
10.2023 - 02.2024
Customer Service Cashier
KFC
07.2021 - 07.2022
Pacific Hills Christian School