Hayden Carthouser

Northshore Tavern

Pacific Paradise, QLD

02.2022 - Current

Provided excellent customer service by anticipating guests' needs and responding promptly to requests.
Maintained a clean and orderly work area, including stocking glasses and utensils as needed.
Checked identification of customers to verify age requirements for the purchase of alcohol.
Operated cash registers and handled money transactions accurately.
Prepared mixed drinks, beer, wine, and non-alcoholic beverages in accordance with standard recipes.
Ensured that all alcoholic beverages were served responsibly within state regulations.
Informed customers of daily specials or new items on the menu while making recommendations when appropriate.
Stocked shelves with liquor, beer, wine, mixers, ice, napkins, straws, glassware as needed.
Engaged with customers to build relationships; creating a positive atmosphere for guests and co-workers alike.
Cleaned tables between seating's and reset them quickly for incoming patrons.
Responded promptly to customer complaints in a professional manner.
Collected and processed payments via cash and credit card.
Completed side work, such as stocking bar items, rolling silverware, polishing glasses, cleaning menus and replenishing condiments.
Took food and drinks to bar and table customers.
Used POS system to ring up customers and open and close tabs.
Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.