Hayden Hapgood
Townsville,QLD
Summary
Dynamic and motivated Customer Assistant with proven experience in delivering exceptional customer support and efficiently managing stock. Strong problem-solving skills and effective communication abilities enable me to work collaboratively within a team while taking the initiative to complete tasks independently. Committed to enhancing customer satisfaction and driving operational excellence.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Assistant
Bottlemart
Malanda, QLD
01.2022 - 12.2022
- Provided excellent customer service to ensure repeat business.
- Resolved customer complaints in a timely manner.
- Demonstrated product features and benefits to customers.
- Handled inventory management duties such as stocking shelves, setting up displays and conducting regular inventories.
- Entrusted with opening and closing procedures according to company protocol.
Education
Bachelor of Engineering (Honours) - Bachelor of Information Technology - College of Science And Engineering
James Cook University
Townsville, QLD12-2027
Skills
- Complaint Handling
- Active Learning
- Cash Handling
- Retail Merchandising
- Manage inventory
- Inventory Management
- Customer Assistance
- Store Organization
- Teamwork and Communication
Certification
- Currently do not hold an RSA but am willing and able to obtain one as soon as possible.
References
References available upon request.
Timeline
Customer Assistant
Bottlemart
01.2022 - 12.2022
- Currently do not hold an RSA but am willing and able to obtain one as soon as possible.
Bachelor of Engineering (Honours) - Bachelor of Information Technology - College of Science And Engineering
James Cook University
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