Hayley Beckerleg
Bankstown,NSW
Summary
Experienced and dedicated Social Worker with over 10 years’ experience in mental health and AOD settings. Demonstrated expertise in complex case management, crisis intervention, and multidisciplinary collaboration, with proven capability in leadership, mentoring, and service coordination. Recognized for strong communication, stakeholder engagement, and the ability to operate effectively in high-pressure, dynamic environments. Brings additional strengths in teamwork, resilience, and coordinated decision-making, developed through active participation in competitive surf boat rowing, requiring trust, adaptability, and collective performance under pressure.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Social Worker – Suicide Prevention Outreach Team
Hunter New England Health
Newcastle, NSW
10.2023 - Current
- Provide community-based suicide prevention outreach to individuals at risk of suicide or experiencing acute psychological distress
- Conduct comprehensive psychosocial and risk assessments, including needs identification and safety planning
- Deliver crisis intervention and brief therapeutic support using strengths-based, trauma-informed, and recovery-oriented approaches
- Work in partnership with a Peer Worker with lived experience to support engagement, recovery, and co-designed care
- Undertake assertive outreach, including home visits and community-based engagement with hard-to-reach clients
- Coordinate referrals and service linkages, supporting access to health, housing, AOD, and community supports
- Engage families and carers, where appropriate, in person-centred care planning
- Facilitate case discussions, reviews, and shared care planning, promoting integrated and consistent approaches across services
- Build and maintain strong stakeholder relationships with multidisciplinary teams, NGOs, primary care, and government agencies
- Provide consultation, mentoring, and capacity building to staff and stakeholders in suicide prevention, risk management, and engagement strategies
- Maintain accurate documentation and reporting in line with NSW Health policies, governance, and legal requirements
- Contribute to service development, quality improvement, and program evaluation initiatives
- Promote suicide prevention awareness and early intervention within the community
- Apply culturally safe and trauma-informed practice across all aspects of service delivery
- Key Skills Demonstrated:
- Suicide risk assessment & crisis intervention
- Trauma-informed and recovery-oriented practice
- Interdisciplinary collaboration
- Communication & engagement with vulnerable populations
- Advocacy and client-centred care planning
- Community outreach and service coordination
Acting Team Leader
Northern Beaches Community Mental Health Services
Queenscliff, Frenchs Forest, Mona Vale
01.2021 - 02.2022
- Provided leadership and operational management across three community mental health teams (4–12 clinicians; 100–300 consumers)
- Delivered leadership, supervision, and mentoring to multidisciplinary teams including psychologists, nurses, occupational therapists, and social workers
- Oversaw team performance, workload allocation, and service delivery
- Managed recruitment, interviewing, and onboarding processes
- Addressed staff performance issues, complaints, and conflict resolution
- Supported clinical decision-making and complex case management oversight
- Maintained high standards of governance, risk management, and service delivery
Community Mental Health – Care Coordinator
Northern Beaches Adult Mental Health Team
Sydney
07.2014 - 09.2023
- Deliver care coordination and treatment planning for individuals with complex mental health and AOD needs
- Conduct comprehensive psychosocial assessments, including mental state examinations and risk assessments
- Provide crisis intervention and response for acute presentations, including suicidality and psychosis
- Develop and implement individualised care and recovery plans
- Deliver evidence-based therapeutic interventions, including CBT-informed support
- Collaborate with multidisciplinary teams and external stakeholders to ensure continuity of care
- Provide formal and informal supervision to social workers and students
- Support clients with NDIS access and application processes
- Apply and manage the Mental Health Act in clinical decision-making
- Participate in mental health intake/triage rosters
- Contribute to service improvement through involvement in clinical committees and working groups
Acute Care Team
Ryde Acute Mental Health Service
Ryde
06.2012 - 07.2014
- Provided crisis-focused mental health assessment and intervention within an acute care setting, including emergency department presentations
- Conducted mental health and risk assessments in acute and emergency settings
- Delivered crisis intervention and short-term case management
- Developed care plans and discharge planning strategies
- Liaised with psychiatrists, inpatient units, and emergency department staff
- Participated in on-call rosters, including overnight duties
- Provided support and education to families and carers
Dual Diagnosis Inpatient Unit
Newcastle
10.2011 - 04.2012
- Developed care and discharge plans within a multidisciplinary team
- Facilitated group programs and therapeutic sessions for inpatients
- Supported clients with housing, financial, and community reintegration needs
- Coordinated with external service providers to ensure continuity of care
- Conducted family meetings and support sessions
Specialist Mental Health Services for Older Persons (SMHSOP)
Tamworth, NSW
01.2010 - 10.2011
- Conducted mental health assessments for older persons with complex needs
- Managed a high-volume caseload
- Developed and facilitated group programs
- Delivered education and in-services to staff and community members
- Provided support to families and carers
Education
Bachelor of Social Work -
University of Newcastle
Newcastle, NSW04-2010
Skills
- Complex case management & care coordination
- Crisis intervention & risk assessment
- Leadership, mentoring & staff supervision
- Stakeholder engagement & multidisciplinary collaboration
- Evidence-based therapeutic interventions (CBT, DBT-informed practice)
- Service navigation & system coordination
Certification
- Eligible for membership – Australian Association of Social Workers (AASW)
- Current NSW Working With Children Check
- Current National Police Check
- NSW Driver Licence
Timeline
Social Worker – Suicide Prevention Outreach Team
Hunter New England Health
10.2023 - Current
Acting Team Leader
Northern Beaches Community Mental Health Services
01.2021 - 02.2022
Community Mental Health – Care Coordinator
Northern Beaches Adult Mental Health Team
07.2014 - 09.2023
Acute Care Team
Ryde Acute Mental Health Service
06.2012 - 07.2014
Dual Diagnosis Inpatient Unit
10.2011 - 04.2012
Specialist Mental Health Services for Older Persons (SMHSOP)
01.2010 - 10.2011
Bachelor of Social Work -
University of Newcastle
Additional Information
- Australian Citizen
- Highly adaptable and experienced working across community, acute, and outreach settings
- Strong commitment to continuous learning and professional development
Additional Experience & Interests
- Active surf lifesaving club member participating in competitive surf boat rowing
- Demonstrated high-level teamwork, communication, and coordination within fast-paced and unpredictable environments
- Developed resilience, discipline, and adaptability through training and competition
- Contributed to achieving shared goals through collaborative decision-making and trust within a team setting