Summary
Overview
Work History
Education
Skills
references
Timeline
Generic

Hayley Blackburn

Kingswood,NSW

Summary

I am an organised and dependable candidate who is successful at managing multiple priorities with a positive attitude, with willingness to take on added responsibilities to meet team goals. My long term goal is to seek a full time position that offers professional challenges and enables me to utilise skills such as interpersonal skills, excellent time management and problem solving skills. I am dedicated to maintaining high customer service with 7 years of experience in meeting company goals and utilising consistent and organised practices. I am skilled in working under pressure and adapting to new situations and challenges.

Overview

7
7
years of professional experience

Work History

Retail Assistant

Kmart
11.2016 - Current
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Answered phone calls and customer inquiries.
  • Balanced and organized cash registers by handling cash, counting change.
  • Dealing with store expenses, cash paperwork, cash pickup (eg. Armaguard)
  • Processed customer returns to manage smooth refunds and exchanges following store procedures.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Picking and packing online orders (click & collects and home deliveries)

Education

ROSA -

Jamison High School
Penrith South, NSW
12.2017

Skills

  • Teambuilding
  • Decision making
  • Flexible and adaptable
  • Active listening
  • Excellent communication
  • Multitasking abilities
  • Analytical and critical thinking
  • Planning and coordination
  • Organisation and time management
  • Works well under pressure

references

Brooke 

Kmart Manager (Penrith)

0439221313


Tracy 

Kmart Manager (Mt Druitt)

0425208377


Danielle 

Kmart Manager (Penrith)

02 4720 9500


Clair 

Former work colleague at Kmart (Penrith)

0401885808




Timeline

Retail Assistant

Kmart
11.2016 - Current

ROSA -

Jamison High School

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Hayley Blackburn