Marc Carter
Retail Team Member
Balcatta,WA
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Friendly retail professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. Proficient in use of POS software.
Overview
2
2
years of professional experience
Work History
Retail Assistant
Bunnings Warehouse
Innaloo, WA
10.2020 - Current
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Assisted customers with prompt and polite support in-person and via telephone.
Education
High School Diploma -
Kent Street Senior High School
Kensington, WA 04.2001 -
Skills
POS systems
Cash register operation
Teamwork and Collaboration
Analytical and Critical Thinking
Written Communication
Excellent Communication
Organization and Time Management
Active Listening
Self-Motivated
MS Office
Teambuilding
Dependable and Responsible
Data Entry
Training and Development
Timeline
Retail Assistant
Bunnings Warehouse
10.2020 - Current
High School Diploma -
Kent Street Senior High School
04.2001 -