Hayley Blondell

• Educated customers on drug interactions, side effects, and dosage instructions.
• Handled cash register operations and processed customer transactions efficiently.
• Developed strong relationships with pharmacy clients to cultivate customer loyalty.
• Dispensed medications accurately according to written prescriptions or verbal instructions from physicians.
• Managed and received inventory by checking deliveries, counting stock, monitoring medication expiration dates and placing orders.

• Completed several training opportunities to improve product knowledge, including a certificate in pharmacy and pharmacist-only medicines.
• Trained multiple staff members on registers, the shop floor, and the dispensary tasks.
• Assisted pharmacist in daily operations tasks and administrative tasks.
• Answered calls with a friendly and polite approach to deliver exceptional customer service.
• Organized vaccination appointments by getting consent forms completed, educating patients on the procedure, and preparing the clinics.

· Demonstrated excellent multitasking skills during peak hours to manage multiple tables efficiently.

· Anticipated customer and restaurant needs by constantly evaluating environment.

· Fostered a welcoming atmosphere by greeting guests warmly upon arrival.

· Explained daily menu offerings, drink specials, making recommendations based on customer preferences.