Summary
Overview
Work History
Skills
Key Qualifications
References
Certification
Timeline
Generic

Hayley Bloxham-Parker

Melbourne,VIC

Summary

Having over 15 years experience in various rolls in hospitality, I am confident in my skill set. I love working with a tight knit team. I’m adaptable and think on my feet. Jump in anywhere and get it done is basically my MO!

Overview

10
10
years of professional experience
1
1
Certification

Work History

Catering and Events Manager

Muse Events
Port Melbourne, VIC
11.2020 - 10.2023

This roll was very hands on. From kitchen hand to managing events.

  • Negotiated contracts with clients, ensuring mutually beneficial terms for both parties involved.
  • Conducted post-event evaluations to identify areas of improvement and implement necessary changes.
  • Achieved consistent on-time delivery of catering orders by implementing efficient scheduling systems.
  • Worked closely with Kitchen team to ensure events ran smoothly and food was amazing.
  • Hands on, on the floor. Managing client expectations and guests.
  • Jumping into kitchen to prep food. Jumping behind the coffee machine or bar.

Front of house/all rounder

Three Sugars Café
Melbourne, VIC
03.2015 - 06.2020
  • Full time front of house duties
  • Greeting and seating customers
  • Managing and rostering staff
  • Lotus POS
  • Can comfortably carry 3 plates
  • Training new staff members
  • Stock orders and control
  • Great rapport with my regulars and newcomers
  • Adhering to and implementing all Covid safety laws.

All rounder

Blue Lotus Cafe
01.2015 - 04.2015
  • This was a seasonal job catering for 100's of customers a day
  • Serving
  • Making coffee
  • Working pos
  • Ordering stock
  • Stock control
  • Managing the roster.

Dad And Daves Yarraville
07.2014 - 12.2014
  • Starting at 5am to open up
  • Doing the morning corporate crowd
  • (This cafe was next to the train station and had roughly 100 people through each morning)
  • Remembering names and coffees of regular customers
  • Pumping out consistently great coffees and an excellent pace.

Wait staff

Wild Thyme Cafe
09.2013 - 07.2014
  • Front of house duties
  • Barista
  • Keeping front of house running smoothly
  • Working the till manually
  • Multitasking always
  • Managing the rostering.

Cook/front of house

Home Hotel
  • Cooking a variety of dishes
  • Stocktake
  • Upkeep of all back of house
  • Ordering.

Skills

  • Customer Service
  • Sound knowledge of food and wine
  • Cleaning and organization
  • Works well with a team
  • Thrives in the hospo scene
  • Food handling
  • Can take direction well

Key Qualifications

  • Over 10 years hospitality experience.
  • Front and back of house experience.
  • Sound quality control and upholding high standards
  • Stock maintenance and going over deliveries
  • Excellent customer service skills. Building a rapport is important to me

References

  • Brain Gauci, 04
  • Jordy Mcrimmon, 04

Certification

Current VIC RSA

Food safety

Timeline

Catering and Events Manager

Muse Events
11.2020 - 10.2023

Front of house/all rounder

Three Sugars Café
03.2015 - 06.2020

All rounder

Blue Lotus Cafe
01.2015 - 04.2015

Dad And Daves Yarraville
07.2014 - 12.2014

Wait staff

Wild Thyme Cafe
09.2013 - 07.2014

Cook/front of house

Home Hotel

Current VIC RSA

Food safety

Hayley Bloxham-Parker