Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Hayley Bond

Geelong

Summary

Seeking a change that offers professional challenges, while utilizing interpersonal skills, excellent time management and problem-solving skills. Educated clients to foster in-depth understanding of diagnosis, assessed patient history and developed personalized treatment plans. Ready to help a different range of new clients reach their health and well-being goals.

Overview

8
8
years of professional experience

Work History

Remedial Massage Therapist

Move Beyond
12.2022 - Current
  • Maintained detailed records of client progress, tracking improvements and adjusting treatment plans as necessary to maximize results.
  • Collaborated with healthcare professionals to develop comprehensive treatment plans for clients with chronic pain or injuries.
  • Increased repeat clientele with personalized care plans and consistent follow-up communications.
  • Established rapport with new clients through attentive listening skills, empathetic communication, and thorough consultations.

Student Remedial Massage Therapist

Bodhi and Co
06.2022 - 12.2022
  • Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions


FOH Supervisor, Barista and Waitress

Sticks and Grace Café
01.2020 - 08.2022
  • Supervised the FOH without a senior manager present
  • Excellent organizational and multitasking abilities
  • Resolve customer complaints with relative ease while remaining professional and calm.
  • Streamlined FOH operations for increased efficiency and enhanced guest experience.

Pick Packer

Quiksilver Warehouse
08.2019 - 07.2021
  • Maintained a clean and organized work environment, promoting safety and productivity.

FOH All Rounder

The Cremorne Hotel
08.2019 - 01.2020
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Waitress

Sailors Rest
11.2018 - 08.2019
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Delicatessen Clerk

Coles Supermarkets
05.2016 - 11.2018
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.

Education

Diploma of Remedial Massage -

The Gordon Tafe Institute
Geelong, VIC
12.2022

Diploma of Health Science - Psychology

Deakin College Waurn Ponds
Geelong, VIC
12.2019

Victorian Certificate of Education (VCE) -

Matthew Flinders Girls Secondary College
Geelong, VIC
12.2017

Bachelor of Health Sciences - Naturopathy

Endeavour Collage of Natural Health
Melbourne, VIC
12.2028

Responsible Service of Alcohol -

Victorian Commission For Gambling And Liquor Regulation (VCGLR)
Geelong, VIC

Skills

  • Client Engagement
  • Organizational Skills
  • Intake Assessment
  • Time Management
  • Problem-Solving
  • Multitasking
  • Building rapport
  • Goal Development
  • Case Documentation
  • Treatment Planning

References

Colleague | Move Beyond

Candice Tandy

Email:                          |    Phone Number:


Manager | Sticks and Grace Cafe

Janis Brown

Email:                          |    Phone Number:


Timeline

Remedial Massage Therapist

Move Beyond
12.2022 - Current

Student Remedial Massage Therapist

Bodhi and Co
06.2022 - 12.2022

FOH Supervisor, Barista and Waitress

Sticks and Grace Café
01.2020 - 08.2022

Pick Packer

Quiksilver Warehouse
08.2019 - 07.2021

FOH All Rounder

The Cremorne Hotel
08.2019 - 01.2020

Waitress

Sailors Rest
11.2018 - 08.2019

Delicatessen Clerk

Coles Supermarkets
05.2016 - 11.2018

Diploma of Remedial Massage -

The Gordon Tafe Institute

Diploma of Health Science - Psychology

Deakin College Waurn Ponds

Victorian Certificate of Education (VCE) -

Matthew Flinders Girls Secondary College

Bachelor of Health Sciences - Naturopathy

Endeavour Collage of Natural Health

Responsible Service of Alcohol -

Victorian Commission For Gambling And Liquor Regulation (VCGLR)

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Hayley Bond