Hayley Bond
Geelong
Summary
Seeking a change that offers professional challenges, while utilizing interpersonal skills, excellent time management and problem-solving skills. Educated clients to foster in-depth understanding of diagnosis, assessed patient history and developed personalized treatment plans. Ready to help a different range of new clients reach their health and well-being goals.
Overview
8
8
years of professional experience
Work History
Remedial Massage Therapist
Move Beyond
2022.12 - Current
- Maintained detailed records of client progress, tracking improvements and adjusting treatment plans as necessary to maximize results.
- Collaborated with healthcare professionals to develop comprehensive treatment plans for clients with chronic pain or injuries.
- Increased repeat clientele with personalized care plans and consistent follow-up communications.
- Established rapport with new clients through attentive listening skills, empathetic communication, and thorough consultations.
Student Remedial Massage Therapist
Bodhi and Co
2022.06 - 2022.12
- Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions
FOH Supervisor, Barista and Waitress
Sticks and Grace Café
2020.01 - 2022.08
- Supervised the FOH without a senior manager present
- Excellent organizational and multitasking abilities
- Resolve customer complaints with relative ease while remaining professional and calm.
- Streamlined FOH operations for increased efficiency and enhanced guest experience.
Pick Packer
Quiksilver Warehouse
2019.08 - 2021.07
- Maintained a clean and organized work environment, promoting safety and productivity.
FOH All Rounder
The Cremorne Hotel
2019.08 - 2020.01
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Waitress
Sailors Rest
2018.11 - 2019.08
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Delicatessen Clerk
Coles Supermarkets
2016.05 - 2018.11
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
Education
Diploma of Remedial Massage -
The Gordon Tafe Institute
Geelong, VIC12.2022
Diploma of Health Science - Psychology
Deakin College Waurn Ponds
Geelong, VIC12.2019
Victorian Certificate of Education (VCE) -
Matthew Flinders Girls Secondary College
Geelong, VIC12.2017
Bachelor of Health Sciences - Naturopathy
Endeavour Collage of Natural Health
Melbourne, VIC12.2028
Responsible Service of Alcohol -
Victorian Commission For Gambling And Liquor Regulation (VCGLR)
Geelong, VICSkills
- Client Engagement
- Organizational Skills
- Intake Assessment
- Time Management
- Problem-Solving
- Multitasking
- Building rapport
- Goal Development
- Case Documentation
- Treatment Planning
References
Colleague | Move Beyond
Candice Tandy
Email: | Phone Number:
Manager | Sticks and Grace Cafe
Janis Brown
Email: | Phone Number:
Timeline
Remedial Massage Therapist
Move Beyond
2022.12 - Current
Student Remedial Massage Therapist
Bodhi and Co
2022.06 - 2022.12
FOH Supervisor, Barista and Waitress
Sticks and Grace Café
2020.01 - 2022.08
Pick Packer
Quiksilver Warehouse
2019.08 - 2021.07
FOH All Rounder
The Cremorne Hotel
2019.08 - 2020.01
Waitress
Sailors Rest
2018.11 - 2019.08
Delicatessen Clerk
Coles Supermarkets
2016.05 - 2018.11
Diploma of Remedial Massage -
The Gordon Tafe Institute
Diploma of Health Science - Psychology
Deakin College Waurn Ponds
Victorian Certificate of Education (VCE) -
Matthew Flinders Girls Secondary College
Bachelor of Health Sciences - Naturopathy
Endeavour Collage of Natural Health
Responsible Service of Alcohol -
Victorian Commission For Gambling And Liquor Regulation (VCGLR)