Summary
Overview
Work History
Education
Skills
Availability
References
Certification
Timeline
Generic

Hayley Cemino

Summary

My name is Hayley Cemino, I am a 20 year old who is very motivated to strengthen their future career path. I have an excellent work ethic and am a very organized and detail-orientated individual. I have the ability to quickly adapt to new tasks and environments, and work great both individually and in a team. Over the last 5+ years I have gained extensive experience in retail and customer service and strive hard to ensure customer satisfaction. I am willing to give anything a go

Overview

5
5
years of professional experience
1
1
Certification

Work History

Store Assistant

Aldi
11.2021 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Operated POS system to process payments and provide receipts.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Customer Service Assistant

Fish&Chip/Takeaway Stores
06.2021 - 11.2021
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Unloaded food deliveries and stored items in proper locations for easy access.
  • Labeled and stored all food items correctly and checked expiration dates routinely.

Kitchen Hand

Benetas
05.2021 - 08.2021
  • Providing all breakfast, lunch, and dinner to aged care residents as a kitchen hand
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for elderly needs.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Monitored food temperatures and quality throughout shifts.

Crew Member

McDonald's
02.2019 - 02.2021
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Trained new team members on procedures, customer service, and sales techniques.

Education

High School Diploma -

Bendigo Senior Secondary College
Bendigo, VIC
11.2021

Skills

  • Customer Assistance
  • Stock replenishment
  • Promotional planning
  • Merchandise Display
  • Customer Service
  • operate a electric jack
  • Money handling abilities
  • Sales expertise
  • Reliable and responsible
  • Time management
  • Effective communication
  • POS system operations

Availability

  • Monday, 7am-5:30pm
  • Tuesday, 7am-5:30pm
  • Wednesday, unavailable
  • Thursday, 7am-5:30pm
  • Friday, 7am-5:30pm
  • Saturday, 6am – Midnight
  • Sunday, 6am – Midnight

References

  • Previous Manager at McDonald’s, Eryn Walton, 0413647197
  • Previous Manager at ALDI, Daniel styles, 0448636611
  • Manager at ALDI, Rebecca Wheeler, 0432491058
  • Manager at ALDI, Abbey Lean, 0403414626

 

Certification

safety representative certification

responsible service of alcohol certificate

Timeline

Store Assistant

Aldi
11.2021 - Current

Customer Service Assistant

Fish&Chip/Takeaway Stores
06.2021 - 11.2021

Kitchen Hand

Benetas
05.2021 - 08.2021

Crew Member

McDonald's
02.2019 - 02.2021

High School Diploma -

Bendigo Senior Secondary College

Similar Profiles

CREATE PROFILE
Hayley Cemino