Hayley McNally
Canberra,ACT
Summary
20 year old who is eager to make a difference to the world around us, creating positive experiences and providing professional care that others will remember and appreciate. I am someone who strives off feedback and will take this to grow and learn within my roles. I enjoy interacting with customers and clients, building strong relationships and encouraging collaboration. Team work and partnership with my colleagues is super important as well as gaining new perspectives and creating a safe environment where we can support one another. I love the process of learning new skills and working on the development of them over time.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Real Estate Assistant
Distinct Property Management
12.2024 - Current
- Enhanced client satisfaction, providing detailed property information and answering queries promptly.
- Enhanced client satisfaction by providing comprehensive support during viewings and open houses.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Early Childhood Educator
Guardian Childcare and Education
06.2023 - 11.2024
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
- Strengthened parent-educator relationships through consistent communication, increasing parental involvement in the educational process.
- Promoted language development skills through storytelling and open-ended questions, increasing the children's vocabulary and comprehension abilities.
Before and After School Care Assistant
Kids Biz Holiday and Sports OSHC
03.2022 - 06.2023
- Supported the emotional well being of students by providing a listening ear, guidance, and encouragement during challenging situations.
- Developed strong relationships with students, fostering trust and open communication within the before and after school care setting.
- Enhanced student safety by consistently supervising before and after school activities and ensuring adherence to established rules.
- Promoted physical fitness among students through engaging outdoor games, sports activities.
- Contributed to a clean and organised environment by maintaining facility cleanliness, setting up activity areas, and storing supplies properly.
Education
Bachelor of Nursing - Health
University of Canberra
Canberra, ACT12-2027
Certificate III - Early Childhood Care And Education
Australian Early Childhood College
Canberra, ACT08-2024
Skills
- Teamwork and collaboration
- Relationship building
- Recreational supervision
- Planning and leading activities
- Health and safety
- Scheduling and calendar management
- Problem-solving skills
- Friendly, positive attitude
- Customer service
- Strives off feedback
Awards
3x Aspires Awards - Student of the year
Embodies Guardian's Brave Mindset Award
Aspires Award - Aspiring Star of the Year
Certification
☆ Working with Vulnerable People Card
☆ First Aid Certificate
☆ Foundations of Safe Sleep
☆ DoFoodSafely
☆ Diabetes Intermediate Training
Timeline
Real Estate Assistant
Distinct Property Management
12.2024 - Current
Early Childhood Educator
Guardian Childcare and Education
06.2023 - 11.2024
Before and After School Care Assistant
Kids Biz Holiday and Sports OSHC
03.2022 - 06.2023
Bachelor of Nursing - Health
University of Canberra
Certificate III - Early Childhood Care And Education
Australian Early Childhood College
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