Hayley Day
Penguin ,TAS
Summary
I am a 21 year old female currently working full time at a busy business. I can work in fast pace environments and do it effectively.
Overview
5
5
years of professional experience
Work History
Receptionist
Independent Oils Pty Ltd
Ulverstone Tas
04.2020 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Waitress Trainee
Mandarin Palace
Burnie, TAS
01.2019 - 12.2020
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
- Assisted in improving overall restaurant efficiency by effectively communicating with kitchen staff and management.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
Education
ACM30122 CERTIFICATE III IN ANIMAL CARE SERVICES -
ACVN
Skills
- Data Entry
- Technical Support
- Administrative Support
- Basic Computer Skills
Timeline
Receptionist
Independent Oils Pty Ltd
04.2020 - Current
Waitress Trainee
Mandarin Palace
01.2019 - 12.2020
ACM30122 CERTIFICATE III IN ANIMAL CARE SERVICES -
ACVN