Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Hayley Ferns

Summary

As a motivated and reliable 17 year old with hands on experience in two fast paced fast food environments, I have developed strong customer service, teamwork, and time management skills. I take pride in delivering great service , working well under pressure, and maintaining positive attitude every shift. I'm now looking to build on this foundation in a role where I can continue to grow, contribute to a supportive team and develop professionally.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Team Member

Grill'd
11.2023 - 07.2025
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Worked different stations to provide optimal coverage and meet production goals.

Team Member

Hungry Jack's
03.2023 - 11.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

No Degree - High School

Springwood State High School
Springwood, QLD
08-2024

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Following instructions
  • Flexible schedule
  • Leadership qualities
  • Heavy lifting
  • Goal setting and achievement
  • Training and mentoring

Certification

RSA- ( responresponsible service of alcohol)


Timeline

Team Member

Grill'd
11.2023 - 07.2025

Team Member

Hungry Jack's
03.2023 - 11.2023

No Degree - High School

Springwood State High School

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Hayley Ferns