Open To Work
Hayley Hambrook
Canberra,ACT
Work Preference
Summary
Outgoing professional with extensive experience in café and bartending roles. Known for strong time management and attention to detail, contributing to efficient operations and elevated customer satisfaction. Committed to fostering teamwork and maintaining high standards.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Cafe Worker
The Long Track Pantry
Jugiong, NSW
04.2018 - Current
- Delivered high-quality customer service in fast-paced café environment.
- Prepared and presented food and beverages according to established recipes and standards.
- Maintained cleanliness and organization of workstations, adhering to health regulations.
- Assisted with inventory management, ensuring stock levels met demand without excess waste.
- Trained new staff on operational procedures and customer service best practices.
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Assisted in training new staff on beverage preparation and customer service techniques.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
Bartender
Harden Country Club
Harden, NSW
10.2024 - 02.2025
- Managed bar inventory and supplies, optimizing stock levels and minimizing waste.
- Implemented efficient workflow processes to enhance speed of service during busy events.
- Engaged with customers to create memorable experiences, fostering repeat business and loyalty.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Lifeguard
Harden Pool
Harden, NSW
11.2023 - 03.2024
- Monitored pool area to ensure safety and compliance with regulations.
- Responded swiftly to emergencies, providing first aid and rescue assistance as needed.
- Conducted regular safety inspections of pool facilities and equipment.
- Trained new lifeguards on emergency procedures and operational protocols.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
Education
High School Diploma -
Murrumburrah High School
Harden, NSW11.2024
Bachelor of Secondary Education - Teaching
University of Canberra
Canberra, ACT11.2030
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Opening and closing duties
- Team leadership
- Order taking
- Decision-making
- Safe food handling
- Espresso machine operation
- POS systems
- Coffee expertise
Certification
- Certified barista, The Long Track Pantry
Timeline
Bartender
Harden Country Club
10.2024 - 02.2025
Lifeguard
Harden Pool
11.2023 - 03.2024
Cafe Worker
The Long Track Pantry
04.2018 - Current
Bachelor of Secondary Education - Teaching
University of Canberra
High School Diploma -
Murrumburrah High School