Hayley Hicks
Huntly,VIC
Summary
Dedicated Kitchen Hand experienced in food safety and personal care. Enhanced team performance and resolved customer issues through effective collaboration and high hygiene standards. Committed to maintaining exceptional service delivery in fast-paced environments while consistently upholding food safety measures.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Kitchen Hand
Uniting age well
WELSHMANS REEF, VIC
09.2024 - 08.2025
- Prepared meals in aged care kitchen following menu and dietary requirements.
- Supported chefs by preparing ingredients, chopping, and setting up portions for service.
- Ensured food safety and quality through proper labeling, rotation, and refrigeration practices.
- Maintained hygiene standards by cleaning dishes, utensils, and kitchen equipment.
- Sanitised benches, floors, and food-contact surfaces throughout shift.
Assistant Manager
Spudz bendigo
WELSHMANS REEF
02.2022 - 05.2024
- Supervised Spudz Bendigo front-of-house operations and daily team routines.
- Trained new team members on service standards and workplace procedures.
- Handled customer enquiries and resolved complaints in line with venue expectations.
- Monitored stock levels and supported ordering for food and beverage supplies.
- Maintained cleanliness, safety, and presentation across dining and service areas.
- Supported team communication and workflow during busy periods at Spudz Bendigo.
Education
Cert III Individual Support - Career And Technical Education
Bendigo Tafe
Bendigo , VIC 10.2026 - 10.2026
Eaglehawk Secondary Collage
Eaglehawk , VIC Skills
- Food safety
- Aged care
- Infection control
- Manual handling
- Team supervision
- Complex problem solving
- Effective customer communication
- Dedicated work ethic
- Personal care
Certification
- Driver’s license
- Statutory declaration
- Working with children
- Covid vaccination x2
- Flu shot 2026
- NDIS screening check ( in progress)
- First aid and cpr ( in progress)
- Police check ( in process)
- NDIS worker orientation module
References
References available upon request.
Timeline
Cert III Individual Support - Career And Technical Education
Bendigo Tafe
10.2026 - 10.2026
Kitchen Hand
Uniting age well
09.2024 - 08.2025
Assistant Manager
Spudz bendigo
02.2022 - 05.2024
Eaglehawk Secondary Collage