Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hayley Holmes

Hervey Bay,QLD

Summary

Experienced with food preparation, dishwashing, and kitchen maintenance. Utilizes effective multitasking to support smooth kitchen operations and assist coworkers. Knowledge of hygiene standards and safety protocols to ensure clean and organized kitchen environment. Commitment to providing exceptional patient service at a timely manner.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Operations Officer Kitchen

Queensland Health
10.2024 - Current
  • Food preparation & Meal service
  • Patient dietary needs & portion control
  • Time management & multitasking
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Ensured compliance with food safety and sanitation standards consistently.
  • Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
  • Trained new staff on operational procedures and safety protocols effectively.


Administration & Sales

Bobs Tyre's Hervey Bay & Maryborough
02.2024 - 07.2024
  • Sales of tyres, 4x4 accessories, camping accessories and battery’s
  • Receiving and checking off stock
  • Loading invoices
  • Pick up and drop off dealer and customer vehicles
  • Banking morning and afternoon
  • Running social media platforms
  • Quoting accessory fit outs including suspension, Bullbars, snorkels, dual battery systems, UHF, Roof salutations, canopy’s, towing mirrors, light salutations, aftermarket rims
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Barista - Manager

Espresso drive thru urangan & cody’s Coffee shack cafe connections
09.2021 - 02.2024
  • Management of running drive thru business
  • Working in café on my own
  • Working under pressure
  • Espresso coffee making
  • Making smoothies, iced drinks, juices
  • Making takeaway cafe foods
  • Greeting and serving customers/taking orders, payment, cash or Eftpos
  • Set up and pack down duties of shop
  • Cleaning of shop and coffee machine
  • Ordering when low in stock
  • Training of staff and supervision
  • Dealing with unsatisfied customers
  • Developed strong customer relationships to keep repeat of business
  • Maintained cleanliness during rush periods
  • Working up to work health and safety standards

Senior Front of House

Arkarra Gardens cafe and restaurant & Bay Fusion Food Design
08.2017 - 09.2021
  • Use of front register to enter orders and take payment – cash or Eftpos
  • Counting of till, takings, and banking
  • Greeting customers and taking them to their tables
  • Taking meals out to customers
  • Kitchen hand - Assisting with meal preparation
  • Clearing and cleaning of tables and kitchen
  • Cleaning and using cleaning chemical in coffee machine
  • Making coffee, milkshakes, and other beverages
  • Making alcoholic beverages
  • Opening and closing duties
  • General cleaning of restaurant, bathroom, and kitchen facilities
  • Following covid safe requirements (cleaning, social distancing, signing in etc)
  • Shift leader, delivering direction and training to other less experienced staff

Education

Certificate III & IV Hospitality -

TAFE QLD
QLD

Responsible Service of Alcohol -

TAFE QLD
QLD

Blue Card Working With Children -

BCS

White Card Construction -

SDS Training

Skills

  • Efficiency
  • Positive attitude
  • Kitchen cleaning
  • kitchen maintenance
  • Customer service
  • Team collaboration
  • Kitchen organization
  • Dedicated work ethic
  • Team work
  • Problem-solving
  • Time management
  • Patient service

Certification

  • Open License auto
  • Certificate III & IV in Hospitality
  • Certificate for responsible service of alcohol
  • Covid-19 certificate for covid safe work training for dining in restaurants
  • Certificates for trueblue chemical training
  • Blue Card
  • White Card
  • Police check
  • Willing to obtain any additional qualifications

Timeline

Operations Officer Kitchen

Queensland Health
10.2024 - Current

Administration & Sales

Bobs Tyre's Hervey Bay & Maryborough
02.2024 - 07.2024

Barista - Manager

Espresso drive thru urangan & cody’s Coffee shack cafe connections
09.2021 - 02.2024

Senior Front of House

Arkarra Gardens cafe and restaurant & Bay Fusion Food Design
08.2017 - 09.2021

Certificate III & IV Hospitality -

TAFE QLD

Responsible Service of Alcohol -

TAFE QLD

Blue Card Working With Children -

BCS

White Card Construction -

SDS Training

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Hayley Holmes