Hayley Keir
Townsville,QLD
Summary
As an enthusiastic 2nd year Occupational Therapy (OT) student, I'm deeply engaged and enthusiastic in learning and applying the holistic principles of OT to enhance life quality. Eager to expand my skills, and I am excited to have the opportunity to join your team. My ambition is to evolve into a compassionate and innovative OT professional, dedicated to improving client outcomes through evidence-based practice and collaborative care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Educator
MMCNQ Outside School Hours Care-Holy Spirit School
04.2023 - Current
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Supported students in developing self-esteem and self-confidence.
- Communicated with children's guardians about daily activities, behaviours and related issues.
- Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
- Modeled positive behaviour and communication skills for students.
- Utilised technology to develop instructional materials and activities for children.
- Assisted in the preparation of meals and snacks to provide children with proper nutrition.
Bar Staff Member
NQ Licensed Events
04.2020 - Current
- Provided exceptional service to large groups during events, coordinating drink orders efficiently for timely delivery.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized bar area for an enjoyable customer experience.
- Trained new bartenders on drink preparation, product promotion, and sanitation protocol.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Receptionist
First Things First Wellness Centre
03.2020 - 08.2023
- Handled cash transactions and maintained sales and payments records accurately.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Confirmed appointments, communicated with clients, and updated client records.
Education
Honours - Occupational Therapy
James Cook University
Townsville, QLD12.2026
High School Diploma -
St Margaret Mary's College
Townsville, QLD11.2022
Skills
- Building Rapport and Trust
- Time Management
- Organisation and Planning Skills
- Problem-solving skills
- Problem-solving skills
- Reliable
- Excellent Work Ethic
Certification
- Certificate III in Fitness (Gym Instructor)
Timeline
Educator
MMCNQ Outside School Hours Care-Holy Spirit School
04.2023 - Current
Bar Staff Member
NQ Licensed Events
04.2020 - Current
Receptionist
First Things First Wellness Centre
03.2020 - 08.2023
Honours - Occupational Therapy
James Cook University
High School Diploma -
St Margaret Mary's College
- Certificate III in Fitness (Gym Instructor)
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