Hayley Kuchel
Armadale,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Seeking a more challenging role where I can leverage my skills and experience to contribute to the growth of a dynamic organisation.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Shop assistant
Red Dot
Armadale, WA
10.2022 - Current
- Assisted customers with product selection and inquiries in a fast-paced retail environment.
- Operated point-of-sale system accurately for customer transactions.
- Collaborated with team members to maintain store cleanliness and visual standards.
- Handled customer complaints professionally, ensuring positive shopping experiences.
- Answered phone inquiries regarding store hours, product availability, pricing.
- Maintained work area organization and cleanliness to uphold production levels and safety standards.
- Utilized product knowledge to make recommendations to customers based on their needs.
- Ensured compliance with safety regulations when handling hazardous materials or equipment.
- Processed returns, exchanges, and refunds according to company policy.
- Assisted in receiving, unpacking, and organizing new stock deliveries.
Education
Armadale Senior High School
Armadale, WA 02.2018 - 10.2023
Skills
- Point-of-sale operation
- Product knowledge
- Customer engagement
- Visual merchandising
- Team collaboration
- Effective communication
- Problem solving
- Adaptability and flexibility
- Merchandising displays
- Loss prevention awareness
- Customer service
- Stock replenishment
- Returns and exchanges
- Telephone etiquette
- Product and service sales
- Conflict resolution
- Time management
References
Leanne Fletcher (current manager)-94971205
Lily Fogarty-94971205
Tara Wilson-94971205
Timeline
Shop assistant
Red Dot
10.2022 - Current
Armadale Senior High School
02.2018 - 10.2023