Summary
Overview
Work History
Education
Skills
Travel, Hiking, swimming, yoga, cooking, music, reading, writing
Timeline
Generic

Hayley McLuckie

Gisborne,Australia

Summary

Energetic and outgoing supervisor directing activities and helping people develop confidence and achieve life goals. Skilled at planning, executing and supervising activities including canoeing, swimming and hikes. Strong interpersonal communication abilities that encourage fun while sustaining organizational missions. Strengths in building and maintaining relationships with co-workers and customers with previous experience in the hospitality industry.

Overview

9
9
years of professional experience

Work History

Camp Counsellor

Camp Arowhon
06.2023 - 08.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Strengthened communication skills through regular interactions with others.
  • Guided groups of up to 8 people on scheduled wilderness trips.
  • Collaborated with other camp counsellors to design fun and enriching activities for campers.

Duty Manager

Kyneton Toyota Sports & Aquatic Centre
11.2022 - Current
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and maintained courteous and effective working relationships.

Lifeguard/Receptionist Assistant

Gisborne Aquatic Centre
08.2022 - Current
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Educated patrons on safety protocols and enforced safety rules.
  • Trained new lifeguards on safety procedures and protocol.

Waitress

La Cibo Cafe
04.2015 - 02.2016
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Processed orders and sent to kitchen employees for preparation.

Cashier

Williamsons Foodworks
06.2016 - 11.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.


Education

Bachelor of Science - Animal Genetics

University of New England
Armidale, NSW

Bachelor of Science - Agricultural Science

La Trobe University
Melbourne, VIC

Skills

  • Advanced First Aid in aquatic environments
  • CPR
  • Working with children check
  • Friendly and passionate about travel
  • Independently and teamwork oriented
  • Previous RSA
  • Hard working, fast learner
  • Bubbly and outgoing

Travel, Hiking, swimming, yoga, cooking, music, reading, writing

I have most recently returned from a working holiday in Canada where I was a Camp counsellor for two months and afterwards hiked the Canadian Rocky Mountains for nine days. I have also travelled to New Zealand, the United Kingdom and Ireland.  

Timeline

Camp Counsellor

Camp Arowhon
06.2023 - 08.2023

Duty Manager

Kyneton Toyota Sports & Aquatic Centre
11.2022 - Current

Lifeguard/Receptionist Assistant

Gisborne Aquatic Centre
08.2022 - Current

Cashier

Williamsons Foodworks
06.2016 - 11.2017

Waitress

La Cibo Cafe
04.2015 - 02.2016

Bachelor of Science - Animal Genetics

University of New England

Bachelor of Science - Agricultural Science

La Trobe University
Hayley McLuckie