Hayley Moran
Wauchope ,Nsw
Summary
Adept at enhancing kitchen operations and improving team efficiency, I leveraged strong knife skills and sanitation practices at Terracotta Trattoria to streamline food preparation, significantly boosting productivity. While working at maccas I learned great customer service skilled which followed through to terracotta trattoria , elevated guest satisfaction through exemplary service and teamwork, embodying a hospitality and service industry background with a focus on quality and cleanliness.
Overview
2
2
years of professional experience
Work History
Cook
Terracotta Trattoria
Wauchope NSW
11.2022 - Current
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Showcased excellent knife skills for precise cutting and preparation of various ingredients.
- Conducted regular quality checks on ingredients, ensuring only best were used in meal preparation.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Managed time effectively to ensure timely meal preparation, even during peak hours.
- Streamlined food preparation process, increasing kitchen productivity.
Crew Member
McDonald’s
Oxley Highway Port Maquarie
08.2022 - 01.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Education
Year 10
Wauchope High School
Wauchope, NSWSkills
- Customer Service
- Cooking
- Cleaning and organization
- Food handling
- Food Preparation
- Strong attention to safe food handling procedures
- Cooking techniques
- Knife Skills
- Sanitation
- Supply Restocking
- Surface cleaning
- Hospitality and service industry background
Timeline
Cook
Terracotta Trattoria
11.2022 - Current
Crew Member
McDonald’s
08.2022 - 01.2023
Year 10
Wauchope High School