Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hayley Murray

Summary

Offering a diverse range of skills, experience and knowledge that have been developed from opportunities, challenges and responsibilities. Highly efficient people skills with a natural aptitude in any environment. Ready to contribute fresh perspectives, a positive attitude and a strong work ethic to any team.

Overview

12
12
years of professional experience

Work History

All Rounder

Jacqueline's Cafe
09.2023 - 11.2024
  • Completed day-to-day duties accurately and efficiently
  • Provided excellent customer service by anticipating needs quickly
  • Maintained calm and composed during high-volume periods
  • Provided leadership, insight and mentoring to newly hired employees
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service

Barista

Stellarossa
02.2024 - 08.2024
  • Worked alongside the team to uphold effective processes and deliver outstanding service during peak times
  • Fostered a positive working environment, encouraging teamwork and employee engagement.
  • Developed strategies to increase revenue and profitability
  • Covered shifts promptly as needed
  • Facilitated smooth communication between kitchen staff and front-of-house team

Store Manager

The Coffee Club
05.2013 - 01.2024
  • Built customer confidence, cultivated relationships, and generated repeat business
  • Recruited, trained and supervised new employees
  • Identified obstacles to productivity and implemented effective solutions
  • Managed time effectively to ensure tasks were completed
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively

Sales Support

Bowmaker Realty
04.2017 - 06.2019
  • Coordinated open homes and inbound enquiries developing and maintained relationships with buyers and sellers
  • Compared similar properties to determine competitive market price
  • Scheduled and attended appraisals with the agent
  • Conducted property inspections to ensure compliance with applicable regulations and standards
  • Organized promotional materials used in sales presentations

Education

Real Estate Certificate

PRETS
Brisbane, QLD

Cert III in Business

ESkilled LMS
Brisbane, QLD

Success Strategies For Leadership And Management

ESkilled LMS
Brisbane, QLD

Bachelor of Arts - Applied Arts

NorthTec
New Zealand

Skills

  • Artistic Integrity
  • Demonstrated Aptitude
  • Innovative Thinker
  • Persistent in Challenging Situations
  • Long-Term Visioning
  • Emotional Intelligence

Timeline

Barista

Stellarossa
02.2024 - 08.2024

All Rounder

Jacqueline's Cafe
09.2023 - 11.2024

Sales Support

Bowmaker Realty
04.2017 - 06.2019

Store Manager

The Coffee Club
05.2013 - 01.2024

Real Estate Certificate

PRETS

Cert III in Business

ESkilled LMS

Success Strategies For Leadership And Management

ESkilled LMS

Bachelor of Arts - Applied Arts

NorthTec

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Hayley Murray